Receptionist - Studland, Swanage

THE PIG Hotels (Home Grown Hotels); England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel on the beach in Studland is seeking a dedicated Receptionist to join their front of house team. This role involves engaging with guests to provide a warm welcome and ensure their needs are met. Candidates should possess strong communication skills and a keen attention to detail. The hotel also offers numerous benefits, including staff stays and discounts.

Benefits

Discounted Sandbank Ticket's

National Trust Parking

Staff stays - free B&B

35% discount on food, beverages & treatments

Meals on duty

Annual holiday increase (up to 33 days)

Take home goods - cost price

Free access to on-demand GP, Physiotherapy, and counselling

A range of learning & development courses

Anniversary vouchers - dinner with wine for 2

Qualifications

• Experience in a similar role is beneficial but not essential.
• High standards of service required.

Responsibilities

• First point of contact for hotel guests.
• Answering calls and responding to emails.
• Maintaining communication with all hotel departments.

Skills

Customer Focus

Communication

Attention to Detail

Tools

Opera Fidelio

Job description

Receptionist - Studland, Swanage

Location: THE PIG - on the beach, Studland, BH19 3AU

Salary: OTE £13.31 per hour, including tronc.

Hours: 21 hours per week, over 3 days. Including evenings and weekends.

We are currently looking for a customer focused Receptionist to join our front of house team.

The front desk at THE PIG is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.

As Receptionist you will be a first point of contact for our hotel guests. We are looking for someone who loves to make guests smile every day and has high standards of service and great attention to detail.

Communication is key, as you will be required to answer incoming calls, respond to emails, and maintain constant channels of communication with all departments in the hotel.

Experience within a similar role and knowledge of Opera Fidelio is beneficial but not essential as full training will be provided.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

• Discounted Sandbank Ticket's
• National Trust Parking
• Staff stays - free B&B.
• 35% discount on food, beverages & treatments.
• Meals on duty.
• Annual holiday increase (up to 33 days)
• Take home goods - cost price.
• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
• A range of learning & development courses.
• Anniversary vouchers - dinner with wine for 2.

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.