RECEPTIONIST / STUDENT SERVICES ASSISTANT

TCAT-Shelbyville; Winchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

TCAT-Shelbyville is seeking a part-time Receptionist/Student Services Assistant in Winchester. The role involves answering calls, assisting visitors, and supporting students through their admission process. Ideal candidates will have a high school diploma and strong customer service skills. The position offers a competitive hourly wage of $18.00.

Qualifications

• High School Diploma or Equivalent and at least one year work experience.
• Ability to effectively utilize Microsoft Office programs.
• Strong customer service skills and effective communication.

Responsibilities

• Answer and relay incoming calls, greet and assist visitors.
• Prepare reports, track documents, maintain records.
• Assist students with the admission process and software.

Skills

Customer Service

Oral Communication

Written Communication

Organizational Skills

Planning Skills

Education

High School Diploma or Equivalent

Technical diploma or higher in Administrative Office Technology

Tools

Microsoft Office

Job description

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RECEPTIONIST / STUDENT SERVICES ASSISTANT, Winchester

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Client:

Location:

Winchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

13e6539f0681

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

POSITION ANNOUNCEMENT

RECEPTIONIST / STUDENT SERVICES ASSISTANT

Office Location(s): Franklin County Campus, 925 Dinah Shore Blvd. Winchester, TN 37398

DEPARTMENT: Student Services FUNCTIONAL AREA: G2 Academic & Student Support

JOB FAMILY: Support Staff - Hourly CLASSIFICATION: Part-Time, Non-exempt

SUMMARY

Under the general supervision of the Student Services Coordinator, the Receptionist/Student Services Assistant will answer incoming calls, relay messages, and greet and direct campus visitors. He/she will serve as the primary point of contact in the front office providing academic program information, assisting students with the admission process, and answering frequently asked questions.

MINIMUM QUALIFICATIONS

• High School Diploma or Equivalent and approved work experience of at least one year
• Ability to effectively utilize Microsoft Office programs and other basic computer software.
• Strong customer service skills, effective oral and written communication, and organizational and planning skills

PREFERRED QUALIFICATIONS

• Technical diploma or higher with an emphasis in Administrative Office Technology or related area in industry or higher education environment.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to deal tactfully with the public and co-workers.
• Ability to exercise good judgement in evaluating situations and making decisions.
• Ability to express ideas clearly, concisely, and convincingly.
• Ability to move throughout the facility numerous times during the shift.

RESPONSIBILITIES

• Answer and relay incoming calls, greet and assist visitors, disseminate information about the institution in person, by phone, and by email or virtual contact.
• Preparing reports, tracking documents, record keeping, and communication.
• Assist students to navigate the MyTCAT Portal to complete admission requirements and related information.
• Work directly with student services to provide support in all areas of Banner and other software.
• Assist instructional staff with clerical needs and basic printer/computer support.
• Assist with food drives, student events and activities.
• Scan and email delivery receipts/packing slips, invoices to accounts payable.
• Assist with tours and coordination of campus events as needed.
• Assist employees with reserving a vehicle (coordinated through Melody Terry)
• Assist with Dual Enrollment activities as needed.
• Other duties as assigned by student services/administration.

TIMELINE: Applications will be reviewed immediately.

HOURLY WAGE: $18.00 PAYROLL: Monthly on the 15th day of the month.

GENERAL INFORMATION: Background checks will be completed on all new hires. The selected candidate will be asked to sign a background release authorizing TCAT-Shelbyville to complete a background check which includes the following:

Sex Offender Registry Driving History

County Criminal National Criminal Database

Federal Criminal Sanctions and Disciplinary Database