Receptionist/Secretary

WA Country Health Service; Northampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health service is seeking a Receptionist/Secretary to manage reception duties and assist with patient claims. This fixed term, full-time position offers a chance to contribute to healthcare services in a supportive environment, with opportunities for professional development and flexibility.

Benefits

11.5% employer contributed superannuation

Access to salary packaging

Professional Development Opportunities

Flexible working arrangements

Flexible leave arrangements

Qualifications

• Experience with reception duties and customer service is preferred.
• Ability to process claims under the Patient Assisted Travel Scheme is essential.

Responsibilities

• Undertake clerical duties at reception.
• Assist customers with information requests.
• Support Administrative Assistant and Director of Nursing.

Skills

Clerical skills

Customer service

Information processing

Job description

This is a Fixed Term Full Time appointment at 38 hours per fortnight until 31/12/2025, with the possibility of extension(s) and/or permanency. Casual appointments may be considered.

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

Job Share arrangements may be considered.

Position Profile: The Receptionist/Secretary undertakes clerical duties in the area of reception and requests for information from Northampton Kalbarri Health Service customers. You will process claims under Patient Assisted Travel Scheme and provides general assistance to Administrative Assistant and Director of Nursing – Health Service Manager.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

• 11.5% employer contributed superannuation into a fund of your choice. For further information click here.
• Access to salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
  
  

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

For Further Job Related Information: We encourage you to contact Di Smith on 08 9934 0208.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Applicants are advised to write a statement addressing the selection criteria in no more than 2-3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.

WA Health embraces diversity and is committed to eliminating all forms of discrimination in the provision of our service.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.