Receptionist/Sales Support

Equals One; York; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing retail company in York is seeking a part-time Receptionist/Sales Support to provide exceptional customer service and assist customers in the showroom. This role involves welcoming customers, ensuring a memorable experience, and handling administrative tasks. Candidates should have a friendly demeanor and strong organizational skills, with previous reception or customer service experience preferred but not required. Weekend shifts from 10 am to 4 pm are available.

Qualifications

• Previous experience in reception or customer service roles in a showroom is ideal; full training will be provided.
• Excellent administrative and organizational abilities.
• A friendly and approachable demeanor, combined with a professional attitude.

Responsibilities

• Welcome and assist customers to ensure their comfort in the showroom.
• Deliver exceptional customer service and personalized assistance.
• Build relationships by understanding customers' home improvement needs.
• Handle administrative tasks and keep the showroom running smoothly.

Skills

Customer service

Organizational skills

Administrative abilities

Job description

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Receptionist/Sales Support
York
Part time: 10am-4pm Sat & Sun

About us:

Orion Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.

About the role:

As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised: Handle administrative tasks and keep our showroom running smoothly.

This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!

This part-time role is offer 10am-4pm shift on Saturday and Sundays, occasional hours through the week can be offered as cover.

Who we’re Looking For:

We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Ready to Join Our Team?

If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.

Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board!