Receptionist - PT

www.findapprenticeship.service.gov.uk - Jobboard; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A unique entertainment venue in Birmingham is seeking a part-time Receptionist to provide exceptional customer service, manage reservations, and ensure a positive guest experience. Experience in hospitality is preferred. The role includes various perks such as team discounts and paid health plans. If you are passionate about hospitality and gaming, apply now!

Benefits

50% team discount on food & drinks

Complimentary off-peak racing

Monthly team social events

Biannual parties

Paid volunteer days

Access to GP 24/7

Paid health plans

Enhanced maternity & paternity pay

Paid bereavement leave

Company sick pay scheme

Employee discount platform

Financial wellbeing platform

Holiday entitlement of 28 days

Refer a friend scheme

Qualifications

• Experience in hospitality or entertainment is advantageous.

Responsibilities

• Greet guests warmly, creating a positive first impression.
• Handle guest questions, concerns, or complaints professionally and promptly.
• Communicate effectively with kitchen and bar staff for accurate and timely service.
• Manage reservations and walk-ins efficiently to ensure smooth guest flow.

Skills

Experience in hospitality or entertainment

Job description

Receptionist - PT

Birmingham

Contract: Permanent

Salary: £

THE BRAND

At F1 Arcade, we’ve revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept focused on socialising for fans and non-fans alike. Our venues offer immersive, state-of-the-art F1 racing simulations, gamified for a broad audience, with top-tier hospitality and exceptional venue design — all under one roof for the ultimate night out in the fast lane.

We’re seeking a Receptionist to join our Birmingham Arcade team.

Key Responsibilities:

• Greet guests warmly, creating a positive first impression.
• Handle guest questions, concerns, or complaints professionally and promptly.
• Communicate effectively with kitchen and bar staff for accurate and timely service.
• Manage reservations and walk-ins efficiently to ensure smooth guest flow.

Experience in hospitality or entertainment is advantageous.

What we offer:

• 50% team discount on food & drinks for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Monthly team social events and biannual parties.
• Paid volunteer days.
• Access to GP 24/7.
• Paid health plans covering dental, physio, mental health, optical subscriptions, and more up to £950.
• Enhanced maternity & paternity pay.
• Paid bereavement leave.
• Company sick pay scheme.
• Employee discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are dedicated to fostering a vibrant environment where our team can thrive. If you’re passionate about hospitality, gaming, and delivering exceptional customer experiences, we want to hear from you!