Receptionist - Private Clinic

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading private clinic in Harley Street as a Receptionist, where you will be the first point of contact for patients. This dynamic role involves answering phone calls, managing inquiries, and ensuring smooth administrative operations. You'll thrive in a supportive environment, working alongside a dedicated team while handling high-pressure situations with ease. If you are a confident communicator with exceptional organizational skills, this opportunity offers a chance to make a significant impact in a prestigious healthcare setting.

Qualifications

• Exceptional communication skills required for patient interaction.
• Proficiency in Microsoft Office, especially Excel, is essential.

Responsibilities

• Answer all incoming phone calls and handle patient inquiries.
• Perform compliance administration tasks and manage appointments.
• Ensure all administrative paperwork is up-to-date.

Skills

Exceptional communication skills

Ability to handle high-pressure situations

Experience with compliance and regulations

Proficiency in Microsoft Office programs

Strong investigative and research skills

Confident communicator

Team player

Tools

Microsoft Office

Job description

Job Opportunity: Receptionist at a Private Clinic in Harley Street

Join London's leading private clinic in Harley Street as a Receptionist. You will report to the Practice Manager and work within a dynamic team environment.

Industry: Private Clinic

Location: Harley Street, West End

Responsibilities:

1. Answer all incoming phone calls
2. Handle patient inquiries face-to-face
3. Check and respond to emails and online inquiries
4. Perform compliance administration tasks
5. Arrange appointments and send confirmation letters
6. Manage incoming and outgoing post
7. Coordinate on-demand repairs
8. Return items for credit and repair, and issue refunds
9. Restock consumables in the rooms and clinic
10. Ensure all administrative paperwork is up-to-date

Skills, Experience, and Attributes:

• Exceptional communication skills at all levels
• Ability to handle high-pressure situations
• Experience with compliance and regulations (highly desirable)
• Proficiency in Microsoft Office programs, especially Excel
• Strong investigative and research skills
• Confident communicator capable of managing tasks independently
• Team player

If you find this opportunity appealing, please submit your CV online or send it directly to me via the OA website. This position is advertised by the Office Angels West End team.

Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.