Receptionist - Phlebotomy | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading NHS trust in Norwich is seeking a motivated and enthusiastic individual to join as a receptionist. You will support patient care through reception duties and administrative support in a busy outpatient department. The role involves collecting blood samples and ensuring safe delivery to pathology. Ideal candidates should be reliable and demonstrate excellent patient care standards. Benefits include flexible hours and various NHS discounts.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free Park & Ride service

Free 24-hours confidential counselling support

On-site Nursery

Salary Sacrifice schemes

Qualifications

• Motivated and enthusiastic individual required.
• Must maintain high standard of patient care.
• Experience in healthcare settings preferred.

Responsibilities

• Collect blood samples from patients.
• Maintain patient reception duties.
• Support patient care under direction of the Phlebotomy Manager.

Skills

Patient care

Reception duties

Admin support

Job description

Applications are invited for a motivated, enthusiastic, and reliable individual keen to work within a busy outpatient department as a receptionist.

To maintain a high standard of patient care under the direction of the Phlebotomy Manager providing patient reception duties as well as admin support.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Posts available:

1 x 16-hour post
0830-1700

1 x 24-hour post
0830-1700

To maintain a high standard of patient care under the direction of the Phlebotomy Manager in collecting blood samples from patients.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• To collect blood samples from patients in accordance with agreed Trust policies.
• To generate blood request forms from ICE previously stored by medical/clinical staff.
• To ensure that blood samples are delivered safely and efficiently to Pathology in an agreed time.
• Process patient’s blood samples using the Glucose Monitoring Meter and analysing results.
• To ensure that procedures for the control of infection are carried out according to Trust policies.
• Be aware of off-duty planning and the need to meet service requirements.
• Attend appropriate mandatory training sessions.
• Attend departmental meetings when necessary.

Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.




This advert closes on Sunday 27 Jul 2025