Receptionist - Part Time

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Receptionist at a forward-thinking hotel group where your warm personality shines. You'll be the first point of contact for guests, ensuring they receive exceptional service and guidance during their stay. With opportunities for ongoing training and clear paths for progression, this role offers a chance to grow in the hospitality industry. Enjoy special perks like discounted hotel rates, recognition schemes, and wellness support, all while being part of a community that values your hard work and dedication.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals at work

Talent referral scheme

Celebrations and events

Access to Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training

Clear paths for progression

Qualifications

• Passionate about making a difference and eager to bring new ideas.
• Excellent organizational skills and dependable presence for guests.

Responsibilities

• Organize all aspects of check-in and check-out processes.
• Serve as an ambassador for the hotel as the first point of contact for guests.

Skills

Organizational Skills

Customer Service

Communication Skills

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. In this busy role, you’ll work as part of a vibrant team, serving as an ambassador for the hotel as the first point of contact for guests. You will organize all aspects of check-in and check-out processes, offering guests the real 5-star treatment at our hotel!

Some Of The Perks You Could Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of!
• Company-wide recognition scheme: earn vouchers for being your fabulous self and spending on high street shops
• Meals at work
• Talent referral scheme: earn a bonus for recommending a friend to join us
• Celebrations: participate in Thank You Week, ice cream trucks, pizza parties, and our annual Employee Awards Celebration
• Benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training with clear paths for progression

If You’re Our Ideal Receptionist, You Will

• Be yourself!
• Be passionate about making a difference and eager to bring new ideas
• Be courteous to guests and colleagues at all times
• Offer guidance and local recommendations for a great stay
• Have excellent organizational skills
• Be dependable and a reassuring presence for guests

Why Join Us?

We care for our colleagues as much as our guests. Once part of the Leonardo community, your hard work is valued. We support your development through our “GROWonline” learning portal, coaching, training, and wellness webinars. With practical training and clear career progression, you’ll be on a path to a successful future in hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with plans for major expansion. There’s never been a more exciting time to join us!