Receptionist - part time

easyJet Airline Company PLC; City Of London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A major airline is seeking a part-time Receptionist for a 7-month fixed-term contract. The role involves providing front-of-house support, welcoming visitors, and handling calls at London Luton Airport. Ideal candidates will have customer service experience and excellent organizational skills. Flexibility for shift work is essential, and a friendly demeanor is required. Competitive salary and benefits included.

Benefits

Competitive base salary

Up to 20% bonus

25 days holiday

Flexible benefits package

Excellent staff travel benefits

5% pension

Life Assurance

Qualifications

• Previous customer service experience is essential.
• Ability to work independently and in a team.
• Flexibility to work shifts.

Responsibilities

• Welcome internal and external visitors.
• Answer incoming calls and resolve queries.
• Manage car parking records and handle post.

Skills

Excellent organisational skills

Customer service experience

Proactive problem-solving

Exceptional communication skills

Job description

Receptionist - part time (16389)

This is a part time 7 month fixed term contract.

Job Description

We are easyJet – a FTSE‑100 listed, £multi‑billion low‑cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 19,000 colleagues. We’re on a mission to make low‑cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

Are you ready to be the welcoming face of one of Europe’s most iconic airlines? We are seeking a dynamic and enthusiastic part‑time receptionist for a 7‑month fixed‑term contract. You’ll play a vital role in connecting millions of people to what they love. If you’re passionate about customer service and thrive in a fast‑paced environment, this is the opportunity for you!

What You’ll Be Doing

As a receptionist at easyJet, you will be at the heart of our operations, providing essential front‑of‑house support across our two key buildings in Luton Capability Green and Hangar 89 at London Luton Airport. Your responsibilities will include welcoming internal and external visitors, answering incoming calls, and ensuring smooth communication between staff and guests. You’ll be the first point of contact for any queries, helping to resolve issues and maintain a friendly atmosphere.

Additionally, you will oversee facility checks, manage car parking records, and handle post distribution, all while embodying the easyJet spirit in your full crew uniform.

What You’ll Bring to the Role

To succeed in this role, you’ll need excellent organisational and administration skills, along with the ability to work both as part of a close‑knit team and independently. Your proactive approach to problem‑solving and exceptional communication skills will be key in creating a welcoming environment for our visitors.

Previous customer service experience is essential, as is the flexibility to work shifts. If you have a friendly, professional demeanour and can remain calm under pressure, we want to hear from you!

What you’ll get in return

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 5% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

Location & Hours of Work

This role is full time, working 40 hours per week based between Capability Green in Luton and Hangar 89 on London Luton Airport. The receptionists work on a shift basis so you will need to be flexible to work different shifts during the week.

About easyJet

At easyJet our aim is to make low cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 100 million passengers a year across 38 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds.

If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Apply

Complete your application on our careers site.