Receptionist (Medical Secretary) Edinburgh

Medico Partners; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist (Medical Secretary) to join their dynamic team in Edinburgh. This role demands professionalism, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for audio typing, managing appointments, and ensuring patient confidentiality while collaborating closely with medical staff. If you thrive in a supportive role and are eager to contribute to patient care, this opportunity is perfect for you. Join a team that values dedication and professionalism, and make a difference in the healthcare sector.

Qualifications

• Experience in audio typing with high accuracy and speed.
• Strong organizational skills to manage patient data and appointments.

Responsibilities

• Transcribe medical letters and reports accurately.
• Schedule and confirm patient appointments efficiently.
• Maintain patient files and ensure compliance with GDPR.

Skills

Verbal Communication

Written Communication

Audio Typing

Organizational Skills

Attention to Detail

Multi-tasking

Microsoft Office

Patient Management System

Tools

Patient Management System

Microsoft Office

Job description

Job Title: Receptionist (Medical Secretary)

Location: Edinburgh

Contract: Full-time (Evening and Weekend flexibility required)

Salary: Negotiable

We are currently seeking a dedicated receptionist to join our team.

Ideal Candidate Should

• Exhibit professionalism and be courteous with everyone.
• Have great verbal and written communication skills.
• Have experience in audio typing, with the ability to type quickly and produce accurate, high-quality work.
• Possess strong organisational abilities, managing patient data and appointments efficiently.
• Thrive in a fast-paced environment, staying calm under pressure.
• Work independently, prioritising tasks effectively.
• Ensure attention to detail, especially regarding patient details.
• Be adept at multi-tasking: handle calls, set appointments, and assist patients.
• Be proficient in Microsoft Office & Patient Management System (training provided).
• Uphold patient confidentiality and adhere to regulations.
  
  

Key Duties

• Audio typing: Transcribe dictated medical letters, reports, and clinical notes accurately and efficiently
• Telephone and Email Management: Handle incoming calls and emails efficiently, providing accurate information, prioritising queries, and directing messages appropriately.
• Appointment Coordination: Schedule and confirm patient appointments, liaising with consultants and the wider team to ensure smooth clinic operations.
• Health Records Management: Maintain patient files, ensuring accurate storage, retrieval, and electronic record-keeping in line with GDPR and confidentiality regulations.
• Payment Processing: Take payments from patients, issue receipts, and ensure financial transactions are recorded correctly.
• General Administrative Support: Perform a variety of office duties, including scanning, photocopying, sorting post, and keeping workspaces organised.
• Reception and Patient Interaction: Welcome patients, check them in, and guide them through their appointments, ensuring a professional and friendly experience.
• Collaboration with the Medical Team: Work closely with consultants, nurses, and fellow admin staff to support seamless patient care and hospital efficiency.
  
  

Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday

Email us on [e-mail] for assistance with this job.