Receptionist (M/F/X)

IBIS BUDGET; Hounslow; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading hotel as a Receptionist, where you will be the welcoming face for guests. You'll manage check-ins, reservations, and ensure a smooth guest experience. Enjoy flexible shifts, training in front-of-house operations, and even a complimentary night stay to experience our hospitality firsthand.

Benefits

One-night stay experience at the hotel

Training in front-of-house operations

Qualifications

• Strong communication and interpersonal skills are essential.
• Must remain calm and solution-oriented under pressure.
• Fluent English is required; additional languages are a plus.

Responsibilities

• Welcome and check-in guests with enthusiasm and professionalism.
• Handle reservations, queries, and payments efficiently.
• Collaborate with hotel departments to ensure a smooth guest journey.

Skills

Communication

Interpersonal Skills

Calm Under Pressure

Job description

Social network you want to login/join with:

As our next Receptionist, you will be the warm, welcoming face of [Hotel Name] and the first point of contact for every guest.

You will:

• Welcome and check-in guests with enthusiasm and professionalism
• Handle reservations, queries and payments efficiently
• Collaborate with all hotel departments to ensure a smooth guest journey
• Provide support and cover for the front office team on short notice
• Bring your personality to the role and make each guest interaction memorable

This is a casual contract, ideal for candidates who are flexible with shifts (including weekends and holidays) and live locally to allow for last-minute availability.

You’ll be trained in all front-of-house operations and safety procedures to ensure confidence in your role. Plus, we’ll offer you a one-night stay at the hotel so you can experience our guest journey for yourself!

Job Description

As our next Receptionist, you will be the warm, welcoming face of [Hotel Name] and the first point of contact for every guest.

You will:

• Welcome and check-in guests with enthusiasm and professionalism
• Handle reservations, queries and payments efficiently
• Collaborate with all hotel departments to ensure a smooth guest journey
• Provide support and cover for the front office team on short notice
• Bring your personality to the role and make each guest interaction memorable

This is a casual contract, ideal for candidates who are flexible with shifts (including weekends and holidays) and live locally to allow for last-minute availability.

You’ll be trained in all front-of-house operations and safety procedures to ensure confidence in your role. Plus, we’ll offer you a one-night stay at the hotel so you can experience our guest journey for yourself!

Qualifications

We’re looking for someone who:

• Has strong communication and interpersonal skills
• Remains calm and solution-oriented under pressure
• Is confident using hotel systems (training will be provided)
• Speaks fluent English – other languages are a plus!
• Lives locally or can reliably commute at short notice
• Has the right to work in the UK

Previous experience in hospitality or customer-facing roles is desirable but not essential – we value your attitude and willingness to learn.

Additional Information

By joining the Ibis Budget London Heathrow Central, you become part of a global hospitality family. With Accor, you can work with purpose, grow professionally, and discover career opportunities across the globe.

We believe in diversity and inclusion and are committed to fostering an environment where everyone belongs and can thrive.

Interested?
We’d love to hear from you. Apply now!