Receptionist (Live in available)

Proactive Personnel Ltd; Plymouth; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading company in Plymouth is seeking a dedicated Receptionist to manage bookings and provide excellent customer service. The role demands detail orientation and strong communication skills to enhance guests' experiences and ensure smooth operations.

Qualifications

• Experience in a receptionist or customer-facing role.
• Detail-oriented and proficient in administration.

Responsibilities

• Manage the booking process and guest payments.
• Ensure a memorable stay through excellent service.
• Prepare daily reports and communicate with housekeeping.

Skills

Customer service

Communication

Attention to detail

Job description

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Receptionist (Live in available), Plymouth

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Client:

Location:

Plymouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

41ba987dd4f2

Job Views:

14

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Job duties include:

• Managing the booking process ensuring all relevant details are taken and the customer journey is personalised
• Make the customers’ stay a memorable experience by providing excellent service, communication and administration
• Answer the phone, take reservations and deal with any enquiries
• Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
• Prepare daily reports as required
• Manage guest payments, invoices, receipts and reconcile shift transactions
• Manage comprehensive hand over to following shift
• Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds
• Report maintenance items to the maintenance log book.