Receptionist job in Salisbury

Hakim Group; Salisbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-established independent practice is seeking an Optical Receptionist to join their friendly team in Salisbury. The role involves greeting patients, managing appointments, and ensuring a smooth patient experience. Ideal candidates should have good communication skills, be detail-oriented, and enjoy working in a supportive environment. No weekends or evening shifts are required, and full training will be provided.

Benefits

Your birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to Simply Health

Cycle to work scheme

Qualifications

• Experience in a receptionist, customer service, or front-of-house role preferred.
• An interest in optics or healthcare is a bonus.

Responsibilities

• Greeting patients and visitors with a warm, professional manner.
• Booking and managing appointments via our digital system.
• Answering phone and email enquiries efficiently.
• Taking payments and handling till operations.
• Keeping reception tidy, stocked, and patient-friendly.
• Updating and maintaining patient records.
• Supporting the optical team with administrative tasks.

Skills

Excellent communication and people skills

Confidence using basic computer systems

Organised, dependable, and detail-oriented

Friendly, calm, and professional under pressure

Job description

If you’re naturally interested in fashion, patient care and a role where you can interact with new people daily, this role is for you.

We have a loyal patient database and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and high-quality care. For us, patients come before performance.

As our receptionist, you will work alongside our supportive and friendly team of experts to ensure your patients leave with the perfect solution every time.

Whether you’re an experienced optical receptionist or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result.

Additionally, you also can impact the lives of our patients in a positive and meaningful way.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Simply Health (claim cashback on healthcare purchases)
• Cycle to work scheme

About the Role

Job Title: Optical Receptionist
Company: Silverthornes Opticians
Location: Salisbury, Wiltshire

Salary: Dependent on Experience (DOE)
Job Type: Permanent Part-time (Monday to Thursday only)

About Us:
Silverthornes Opticians is a well-established independent practice located in the heart of Salisbury. Known for our personal touch and high standard of eye care, we’re proud to serve our local community with professionalism and compassion. As we grow, we’re looking to welcome an enthusiastic Optical Receptionist to our friendly team.

About the Role:
As our Optical Receptionist, you’ll be the welcoming face of the practice – the first person patients see or speak to when they get in touch. You’ll play a key role in delivering a smooth and caring patient experience.

Key Responsibilities:

Greeting patients and visitors with a warm, professional manner

Booking and managing appointments via our digital system

Answering phone and email enquiries efficiently

Taking payments and handling till operations

Keeping reception tidy, stocked, and patient-friendly

Updating and maintaining patient records

Supporting the optical team with administrative tasks

Occasionally assisting with frame selection or patient questions

What We’re Looking For:

Experience in a receptionist, customer service, or front-of-house role is preferred but not essential – full training will be provided

Excellent communication and people skills

Confidence using basic computer systems

Organised, dependable, and detail-oriented

Friendly, calm, and professional under pressure

An interest in optics or healthcare is a bonus

Working Hours:
Monday to Thursday only – No weekends!We offer a healthy work-life balance with no evening or weekend shifts, making this role ideal for those seeking stability and flexibility.

Why Join Silverthornes?

Supportive, relaxed team environment

On-the-job training with room to grow

Competitive salary depending on experience

Staff discounts and local perks

Central Salisbury location with nearby transport links

About Salisbury:
Salisbury is a beautiful and historic city in Wiltshire, famous for its stunning cathedral, charming medieval streets, and friendly community atmosphere. Just a short distance from Stonehenge and surrounded by scenic countryside, Salisbury also offers excellent shops, cafes, and transport connections to London and the South Coast.

How to Apply:
If you’re organised, people-focused, and looking to be part of a valued local team, we’d love to hear from you. Please send your CV and a short cover letter telling us why you’re interested in this role.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.