Receptionist / HR Assistant

YiDA Group (3639.HK); City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Managed Service Provider in London seeks a Receptionist / HR Assistant to ensure smooth office operations while developing HR skills. Responsibilities include answering calls, managing diaries, supporting recruitment processes, and health & safety oversight. Ideal candidates will have strong communication skills, organizational abilities, and a keen interest in HR.

Qualifications

• Experience in office management or HR support is preferred.
• Well presented and positive attitude with a professional approach.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Manage incoming calls and direct emails appropriately.
• Support HR Director with administrative tasks related to HR systems.
• Assist in recruitment processes including interviewing candidates.

Skills

Communication skills

Organisational skills

Customer-service

Health and Safety knowledge

Time-management skills

Discretion and confidentiality

Education

CIPD Level 3 certificate/diploma in HR Management

Job description

Job Title: Receptionist / HR Assistant

Location: City of London

Salary: Competitive

Job Type: Full Time, Permanent

Dataquest Group is a leading Managed Service Provider, including IT, Cloud, Managed Print, Telecoms Solutions and Unified Coms. Based in the heart of City of London, In the middle of multiple transportation hubs, such as Moorgate, Liverpool Street, Old Street, Bank, Barbican stations.

Our modern office is open plan with friendly, social culture that exudes a good working environment.

We believe in creating environment in which people can thrive; we encourage everyone maintain a health work/life balance. We look for ambitious, driven and hardworking people to join our team.

About The Role

Our Receptionist / HR Assistant ensures a smooth running of our office whilst having a development plan in place to develop and gain experience in HR, its processes and procedures.

Day To Day Responsibilities Include

• Answering incoming calls, directing information emails to the correct department;
• Greeting visitors;
• Diary management for meeting rooms, proactively addressing schedule clashes and suggesting alternatives;
• Provide general administrative support to HR Director such as maintenance of HR systems, maintaining legal information, communicating changes;
• Assist with Recruitment and Selection process (advertising vacancies, shortlisting candidates, arranging interviews and giving feedback);
• Communicate new starter and leaver information via monthly people updates;
• Active involvement in HR Projects;
• Dealing with internal and External Post, arranging couriers as required;
• Taking ownership of the relationships with our facilities/ OM suppliers - continually monitor performance against agreed SLAs/ expected standards, proactively follow up with our account contacts if issues are identified and work to resolve;
• Health & Safety - support the Service & Operations Director & HR Manager with Health & Safety at Dataquest;
• Lead with Health & Safety testing e.g. PAT testing, arranging fire drills, emergency lights tests, and arranging annual fire extinguisher service;
• Review and streamline current processes and procedures;
• Support with the creation of presentations reports as required;
• Take ownership of any office management/ facilities problems, recommending suitable solutions;
• Organise office events such as Charity/Healthy living/ fun at work;
• Support directors with any admin tasks required.
  
  

About You

This role is for someone who has a keen interest in office management and HR, someone who is well presented, positive, friendly, full of ideas whilst also having polished and professional approach.

You'll Have

• Excellent communication skills, both written and verbal, and the ability to communicate with people at all levels
• Great organisational and administrative skills
• Outstanding customer-service in person and via telephone
• Health and Safety knowledge and understanding would be desirable
• Prioritising and time-management skills
• Ability to work in a fast-paced, high-volume environment
• Ability to always maintain discretion and confidentiality
• Previous HR support and office management experience
• CIPD Level 3 certificate/diploma in HR Management or equivalent.
  
  

If this role sounds like a fit for you, please click the APPLY button to send your CV & Cover Letter for this role.

Candidates with experience of: Receptionist, HR Administrator, HR Admin, Administrator, Admin, Support, Assistant, Client Services, Client Support, Human Resources Administrator, Human Resources Administrator, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Experienced Admin, Experienced Administrator, Team Admin may also be considered for this role.

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