Receptionist - Hourly Paid

Middlesbrough College; Middlesbrough; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic educational institution in Middlesbrough is looking for a Receptionist to join its Student Services team. The role involves providing excellent customer service, assisting with reception duties, and supporting the smooth operation of college events. Candidates should have a minimum NVQ Level 2 or equivalent in Administration or Customer Service, along with good communication skills. The position offers a competitive salary and excellent benefits, including training opportunities and on-site facilities.

Benefits

Opportunity to purchase additional annual leave

Cycle to Work Salary Sacrifice Scheme

Free Gym Membership for all staff

Qualifications

• Minimum NVQ Level 2 or equivalent in either Administration or Customer Service.
• Grade C or above in Maths and English (or equivalent).

Responsibilities

• Provide a flexible approach to cover and assist the team.
• Work under the Supervision and direction of the Senior Student Services Assistant.
• Ensure smooth transition of visitors to the college.
• Support the visitor car parking booking system.

Skills

Customer service

Administration

Flexibility

Education

Minimum NVQ Level 2 or equivalent in Administration or Customer Service

Grade C or above in Maths and English

Job description

Job details

Posted 07 August 2025 Salary £13.68 per hour inclusive of holiday pay LocationMiddlesbrough Job type Casual Contract Northern Skills Group, Business Support Reference003123 Expiry 25 August 2025

Job Advert

Job Title: Receptionist (Hourly Paid)

Location: Middlesbrough College Main Campus, TS2 1AD

Department: Student Services

Reporting to: Senior Student Services Assistant

Salary: Business & Teaching Support, Fixed Point 18 - £13.68 Inclusive of Holiday pay

Pension: NEST Pension

Join Our Team

Are you passionate about delivering outstanding customer service in a dynamic educational environment? We’re looking for a friendly, flexible, and professional individual to join our Student Services team as a Receptionist.

What You’ll Be Doing

As a Receptionist, you will:

• Provide a flexible approach to cover and assist the team to ensure both Reception areas are staffed in line with business needs. Working hours will include at least one evening per week.
• Work under the Supervision and direction of the Senior Student Services Assistant on a day to day basis.
• Understand the wider roles within the team and work flexibly within the team to be able to assist as and when necessary, especially the Student Services Assistants.
• Actively show a commitment to the Departmental Strategic Objectives.
• Show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures.
• Ensure the smooth transition of visitors to the college, ensuring completion of the statutory visitor management system until they are collected by the relevant member of staff.
• Support the visitor car parking booking system
• Assist in the smooth running of events held at the College.
• Maintaining the reception area with up to date literature and resources for all stakeholders.
  
  

What We’re Looking For

We seek candidates who:

• Minimum NVQ Level 2 or equivalent in either Administration or Customer Service
• Grade C or above in Maths and English (or equivalent)
  
  

What’s in it for you?

The College Offers An Excellent Benefits Package Which Includes

• Opportunity to purchase additional annual leave
• Competitive Salaries
• Cycle to Work Salary Sacrifice Scheme
• Excellent Training and Development Opportunities
• Dedicated Teaching & Learning Coaches for New Staff
• On-site staff parking available
• Contributions to a variety of role-based pensions schemes including Teachers Pension, Local Government Pension Scheme and NEST Pension
• On site restaurant and food outlets including Costa Coffee
• Extensive wellbeing provision including, but not limited to:
• 24 hour Employee Assistance Programme (free counselling support for staff and their immediate family)
• Occupational Health
• Free Flu jabs
• Free Gym Membership for all staff
• Discounted hair and beauty salon treatments
  
  

To learn more about working at Middlesbrough College, please visit ourWork For Uspage.

For further details and to discuss the role in more detail, please contact Claire Horvath, Senior Student Services Assistant, on [e-mail]

Ready to Make a Difference? Apply Early!

We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.

SAFEGUARDING

At Middlesbrough College, we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance.

All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Middlesbrough College is an equal opportunities employer, dedicated to ensuring equality of opportunity, eliminating discrimination, and fostering good relations among all members of its community, and welcomes applicants from all sections of the community.