Receptionist / Host (Friday - Sunday)

Lexus Cheltenham; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious car dealership in Cheltenham is seeking a Weekend Showroom Host to provide excellent customer service and create a welcoming environment. The ideal candidate will greet visitors, handle phone calls, and support customer events. This role offers a basic salary of £12.21 per hour plus benefits including a pension plan and staff discounts.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Qualifications

• Proven record of providing an excellent customer journey in previous roles.
• Ability to create a great first impression with customers.
• Confidence and approachability in a customer-facing role.

Responsibilities

• Meet and greet visitors to the dealership.
• Receive inbound calls and direct them appropriately.
• Support departments with customer events and promotions.

Skills

Customer service orientation

Strong communication skills

Confidence in meeting new people

Job description

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Job Reference:

00a00b90ae32

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Weekend Showroom Host for our Lexus Dealership in Cheltenham.

The hours of work are 9am to 6pm on Fridays, 9am to 5pm on Saturdays and 10am to 5pm on Sundays.

Basic salary of £12.21 per hour plus benefits.

This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives