Receptionist / Host

Sytner; Warrington; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive group in Warrington is seeking a friendly and enthusiastic Receptionist/Host to join their Welcome team. This part-time role involves welcoming customers, managing visits, and handling incoming calls with a warm and cheerful approach. Ideal candidates should have prior experience in reception or front-of-house roles and possess excellent organisational skills, with a passion for customer service.

Benefits

Enhanced Holiday Entitlement 33 days including bank holidays

Industry-leading Maternity, Paternity, and Adoption Pay

Career Development opportunities

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One paid day annually for voluntary/community work

Qualifications

• Prior Reception/Host or Front of House experience is essential.
• Warm and cheerful voice for handling phone calls.
• Ability to efficiently transfer calls.
• Proactive in creating customer experiences.

Responsibilities

• Welcome customers and manage their visits.
• Direct customers to the correct department.
• Handle incoming calls and transfer them.
• Offer refreshments to visitors.

Skills

Proactive communication

Organisational skills

Customer service

Initiative

Job description

About the role

Volvo Warrington is looking for a friendly and enthusiastic Receptionist/Host to join our Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Volvo.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and connect them to the right department promptly.

Our Receptionists/Hosts work a variety of full and part-time flexible patterns to ensure we provide our customers with the highest levels of service.

Please note, this is a part-time weekday position

About You

You will be the first impression on the phone for our clients and guests, so a warm and cheerful voice with the ability to efficiently transfer calls is essential. You will also help proactively manage the experience of visitors to our showroom so that each customer and guest feels they have received a personally tailored service.

To provide the best service, you'll need to be a proactive communicator with management and dealership teams, innovative in creating experiences, and capable of using your initiative to delight customers. You should also be able to collate customer knowledge, anticipate needs, and possess excellent organisational and preparation skills, coupled with a genuine passion for detail.

When applying, please consider that candidates should have prior Reception/Host or Front of House experience as a minimum requirement.

Why Sytner?

Sytner Group offers an industry-leading benefits package and values continuous improvement and an environment where everyone feels valued and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days including bank holidays
• Industry-leading Maternity, Paternity, and Adoption Pay
• Career Development opportunities
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One paid day annually for voluntary/community work

We are committed to creating an equitable environment and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

We also support reasonable adjustments during the recruitment process. For more information, please click here.

We represent over 23 of the world's most prestigious vehicle brands across 140 UK dealerships and pride ourselves on developing talent and building careers. Our colleagues recently scored Sytner Group an outstanding 89% on our engagement survey.