Receptionist / Host

Sytner; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Ein etabliertes Unternehmen sucht einen freundlichen und enthusiastischen Teilzeit-Rezeptionisten, um das Welcome-Team zu verstärken. In dieser Rolle sind Sie der erste Ansprechpartner für Kunden und Gäste, wobei Ihre Fähigkeit, Anrufe effizient zu transferieren und eine persönliche Erfahrung zu schaffen, von größter Bedeutung ist. Sie werden in einem dynamischen Umfeld arbeiten, das Wert auf kontinuierliche Verbesserung legt und ein unterstützendes Arbeitsumfeld bietet. Wenn Sie eine Leidenschaft für Kundenservice haben und gerne in einem Team arbeiten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Erweiterter Urlaubsanspruch (33 Tage)

Mitarbeiterrabatte für Autos

Karriereentwicklung

Anerkennung für langjährige Mitarbeit

Rabatte in Geschäften

Rabattierte Fitnessstudio-Mitgliedschaften

Fahrrad zur Arbeit Programm

Ein Tag bezahlte freiwillige Arbeit

Qualifications

• Erfahrung im Kundenservice oder Empfang ist von Vorteil.
• Fähigkeit, Anrufe effizient zu transferieren und Kunden zu begrüßen.

Responsibilities

• Begrüßung der Kunden und effiziente Weiterleitung an die richtigen Abteilungen.
• Verwaltung eingehender Anrufe und Bereitstellung von Erfrischungen.

Skills

Proaktive Kommunikation

Organisationstalent

Kundenorientierung

Initiative

Job description

About the role

Sytner Land Rover Knutsford is looking for a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression on the phone for our clients and guests, so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences, and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs; to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary/community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.