Receptionist (Full Time) - Edwardian Hotels London

Visit Greenwich; London; On-site; GBP 25,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Receptionist to join their Front Of House team. This exciting opportunity involves welcoming guests, managing check-in and check-out processes, and ensuring exceptional customer service at all times. The ideal candidate will have previous reception experience in a hotel environment, preferably within a 4- or 5-star establishment. With a competitive salary and a comprehensive benefits package, including complimentary meals and accommodation perks, this role is perfect for those looking to thrive in a vibrant and rewarding work environment. Join a team that values integrity, ambition, and quality-driven service.

Benefits

28 days Holiday per annum

Complimentary hot meals

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Discount platform access

Company pension scheme

Regular social events

Annual recognition events

Access to company doctor

Qualifications

• Previous hotel reception experience is essential, ideally in a 4- or 5-star hotel.
• Excellent attention to detail and customer service skills required.

Responsibilities

• Meet and greet guests, manage check-in and check-out procedures.
• Ensure high levels of customer satisfaction in line with hotel standards.

Skills

Customer Service Skills

Attention to Detail

English Language Proficiency

Tools

Opera

Office 365

Sales Force

Review Pro

Job description

Receptionist (Full Time) - Edwardian Hotels London

Edwardian Hotels London are looking for Receptionists at Radisson Blu Edwardian hotels in Central London. Previous reception experience within a hotel environment is essential for this role.

Overview:
• An amazing opportunity to join the Front Of House team at Radisson Blu Edwardian Hotels as a Receptionist.
• As a Receptionist, you will be responsible for meeting and greeting the guests, including check-in and check-out procedures and dealing with guest inquiries.
• Ensuring a high level of customer satisfaction is delivered at all times in line with the core values and standards and exceeding guest expectations.

Contract Type: Full Time
Salary: £25,000 per annum

Looking for:
• Previous hotel reception experience is required ideally within a 4- or 5-star hotel operation.
• Previous experience of IT applications including Opera, Office 365, Sales Force, and Review Pro.
• Demonstrates excellent attention to detail and customer service skills.
• Impeccable command of the English language both written and spoken.

Benefits Package on offer:
• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar, and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into the company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of the hotels
• Access to the company doctor for medical appointments and occupational health support
• Access for all hosts to the online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

At Edwardian Hotels London, it’s the people who create unforgettable memories for the guests. Edwardian Hotels London is always looking for hospitality professionals to join their family to bring in new ideas on how to provide the best possible experience. Professionals who understand and believe in the same values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside like-minded passionate people in a rewarding, fulfilling, and fun environment. At Edwardian Hotels London we know that your unique talents and ambitions not only have the ability to exceed the guests’ exacting standards but also propel your own career potential in a company that recognizes and rewards.