Receptionist Front Office · Holiday Inn Southampton-Eastleigh

Valor Hospitality Partners, LLC; Southampton; On-site; Part time

Job summary

Join a leading hospitality company as a receptionist, where you will be the first point of contact for guests. Your role involves providing exceptional service, sharing information about hotel amenities, and maintaining a positive atmosphere. With comprehensive training and support for career development, this is an exciting opportunity to grow in the hospitality industry.

Benefits

Exclusive hotel discounts

Discounted stays and dining experiences

Free meals during shifts

Access to high-street discounts

Cycle To Work Scheme

Referral bonuses

Wellness activities

Support for career development

Employee assistance

Healthcare options

Qualifications

• Natural hospitality charm and a passion for service.
• Experience in a hotel environment is preferred but not essential.

Responsibilities

• Greet guests warmly and professionally.
• Provide information about hotel amenities and local attractions.

Skills

Hospitality

Customer Service

Job description

£12.21 Per Hour, Occasional Worker

Job Overview

We are seeking a friendly, passionate, and energetic receptionist to join our team. As the first point of contact, you will set the tone for every guest’s stay, providing a warm welcome and answering questions about hotel services, facilities, and the local area to make each visit special.

Responsibilities

1. Greet guests warmly and professionally.
2. Provide information about hotel amenities, local attractions, and services.
3. Represent the hotel to guests visiting for dining, events, or meetings.
4. Maintain a positive and professional demeanor at all times.

Qualifications

• Natural hospitality charm and a passion for service.
• Experience in a hotel environment is preferred but not essential; training will be provided.
• Flexibility to work various shifts, including evenings and weekends.

Additional Benefits

Alongside competitive pay, we offer:

• Exclusive hotel discounts for staff, friends, and family.
• Discounted stays and dining experiences.
• Free meals during shifts.
• Access to high-street discounts and Cycle To Work Scheme.
• Referral bonuses and wellness activities.
• Support for career development through apprenticeships and internal programs.
• Employee assistance and healthcare options.

Join Our Team

Valor Hospitality is an equal opportunity employer. We operate 34 hotels across leading brands in the UK and have ambitious growth plans, including three new luxury hotels opening in 2024.