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Receptionist - FLK12712

Falkirk Council

Stenhousemuir

On-site

GBP 12,000 - 18,000

Part time

2 days ago
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Job summary

An established industry player is seeking enthusiastic individuals to join their Health & Fitness team as receptionists. This role is pivotal in delivering outstanding customer service, ensuring every visitor feels welcomed and valued. You will engage with customers, handle cash transactions, and manage fitness class bookings, all while working flexible hours to meet the needs of early risers and night owls alike. If you are a people person with a passion for fitness and customer care, this is a fantastic opportunity to make a real difference in your community.

Qualifications

  • Excellent communication and teamwork skills are essential.
  • Experience in customer service and cash handling is preferred.

Responsibilities

  • Deliver exceptional customer service at the front desk.
  • Handle cash transactions and process memberships and bookings.

Skills

Customer Service
Communication
Teamwork
Cash Handling

Tools

Computerised Point of Sale System

Job description

Job Advert

Falkirk Council currently offers 4 Health & Fitness clubs across the Falkirk Area.

To work in our facilities, we are looking for enthusiastic and highly motivated individuals, who will deliver excellent customer service, to all our customers.

As a receptionist, your role is all about communication, teamwork and customer service. We are looking for great people, who naturally have these qualities and are prepared to work hard, to drive our business at front of house.

Your role will involve consistent customer interaction, cash handling with a computerised point of sale system, touring new customers, selling and processing memberships, fitness class bookings and dealing with general enquiries.

Health & Fitness is not a 9-5 business, we have early morning exercisers and late night enthusiasts and we will need you to provide incredible customer service whatever the time of day. As such we are looking for people who will work early mornings, late finishes and weekends.

You will work 12.5 hours per week, Saturday and Sunday and a Monday evening on a 2 week rota.

This post is temporary until April 2026 due to service requirement.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

We are looking for a terrific people person, an excellent communicator who has a passion for customer service. Would you like to join us?

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