Receptionist/Facilities Coordinator Mark Allen · St Jude’s Church, Dulwich Road, Herne Hill, SE[...]

Mark Allen Group Ltd; London; On-site; GBP 25,000 - 29,000; Full time

Job description

RECEPTIONIST/FACILITIES COORDINATOR

Office base: Herne Hill
Be part of something iconic. Celebrating 40 years of industry leadership, Mark Allen fosters a culture of passion, creativity, fairness, and talent development. We are looking for a friendly and organised receptionist/facilities coordinator to join our team. In this role, you will provide excellent customer service to visitors, staff, and couriers. You will also maintain the reception area and ensure that the building is clean and safe.

The salary is £25,000 (DOE) plus OTE and company benefits. This role requires working 5 days at our HQ - Mark Allen Group, St Jude's Church, Dulwich Road, London, SE24 0PB.

Key responsibilities include:

• Greeting visitors and directing them appropriately
• Scheduling meetings and ensuring conference facilities are ready
• Arranging travel
• Answering phones and taking messages
• Ordering supplies for kitchens and bathrooms
• Managing car parking according to policy
• Reporting accidents and incidents, maintaining documentation
• Handling deliveries and storage
• Managing coffee machines and supplies
• Completing health and safety documentation
• Reporting cleaning and maintenance issues
• Conducting health and safety walks and checks
• Coordinating with the office caretaker
• Managing magazine stock and organising activities/events
• Keeping the building clean and safe

Qualifications and skills required:

• Excellent customer service skills (face-to-face and phone)
• Strong communication and time management skills
• Proficiency in Microsoft Office
• Administrative and facilities management skills
• Basic health and safety knowledge
• Attention to detail
• Positive attitude and willingness to go the extra mile

Additional information:

• Diversity & Inclusion: We value diverse perspectives. If you're excited about this role but don’t meet every requirement, apply and share how your transferable skills can help you succeed.
• Right to Work: Applicants must have the right to work in the UK. We cannot sponsor visas.
• Our Communities: We support various specialist communities, including MA Agriculture, MA Business, MA Education & Music, MA Exhibitions, MA Financial Media, MA Healthcare, and MA Travel Retail.

Our Focus: Content is central to our work across print, digital, and events.

We use technology to ensure fair recruitment, including AI detection. Please apply in your own words so we can learn about the real you.

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