Receptionist/Executive Assistant (Fixed Term)

Tobermore; Tobermore; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company in Northern Ireland is seeking a Receptionist/Executive Assistant for a fixed-term role. You will play a crucial role in supporting operations by managing calls and bookings efficiently while maintaining a professional environment. The position requires strong organizational and communication skills to ensure smooth administrative processes. Enjoy a competitive salary and a range of benefits in a supportive company culture.

Benefits

Attractive salary and annual bonus

Private healthcare from day 1

Enhanced annual leave entitlements

Holiday purchase scheme

Employee assistance programme

Access to tech & cycle to work schemes

Employee savings scheme

Employee discount scheme

Qualifications

• Minimum 1 year’s experience in a similar role.
• Experience with managing inbound calls.
• Warm, friendly, outgoing personality.

Responsibilities

• Fielding incoming calls and organizing staff and customer bookings.
• Meeting and greeting clients and visitors.
• Providing administrative support to senior management.

Skills

Communication

Organizational Skills

Multi-tasking

Customer Service

Education

5 GCSE's including English & Maths A-C

A-levels

Tools

MS Office

Job description

Receptionist/Executive Assistant (Fixed Term)

Tobermore Tobermore, Northern Ireland, United Kingdom

Receptionist/Executive Assistant (Fixed Term)

Tobermore Tobermore, Northern Ireland, United Kingdom

1 week ago Be among the first 25 applicants

Job Description

Job Description

Location: Tobermore Concrete Products Ltd, 2 Lisnamuck Road, Tobermore

Job Title: Executive Assistant (Fixed Term 1 Year)

Division: Admin Team

Reports To: Assistant Accountant

Location: Tobermore HQ

Hours of Work: 08:30am-5:00pm Monday to Friday + rotating Saturday shift as required (08:00am-1:00pm)

Job Summary

To provide an efficient, effective and professional service fielding incoming calls and organising staff and customer bookings. This position will play an important role in supporting the ongoing success of the business by creating a professional and welcoming environment for visitors to the Head Office.

Position is fixed term for 1 year to cover maternity absence.

Why Tobermore

Along with the great pay, you'll enjoy opportunities for growth and training. we also offer a range of extra benefits to make your time with us even better:

Attractive salary and annual bonus

Private healthcare from day 1

️???? Employee assistance programme (EAP) from day 1

Enhanced annual leave entitlements and additional loyalty holidays

Holiday purchase scheme

Enhanced family friendly leave

Access to tech & cycle to work schemes

???? Company branded clothing

Length of service gifts

Employee savings scheme

Employee discount scheme

About The Role

• Maintain a good knowledge of all Tobermore services and department responsibilities, to deal with daily customer queries by phone, post, online and face-to-face.
• Meeting, greeting and registering of all clients and visitors at reception and directing them as appropriate.
• Maintaining the highest standards of presentation in the reception area at all times.
• Supporting the arrangements for meetings, company events and other functions, including the preparation of paperwork, and other materials as required.
• Processing of all in-coming and out-going mail in accordance with office procedures.
• Looking after relevant company email inboxes and ensuring information is forwarded to the correct department.
• Recording of Customer Comments via our CRM system.
• Liaising with suppliers regarding the catering and refreshment requirements for meetings and other functions.
• Provide travel support to all relevant staff, ensuring accuracy as a top priority.
• Provide administrative support to senior management and executive level staff through the business, ensuring diary management and travel management is a top priority.
• Provide support and assistance to senior management and executive level staff for hosting customer visits to HQ. Liaise with all the relevant people involved.
• Create & maintain detailed processes for all the Executive Assistant tasks.
• Deal with staff and customers in a courteous, professional and efficient manner at all times.
• Ensure all event tickets are allocated to staff accordingly, as per the ticket procedure.
• Act in a confidential and trustworthy manner at all times.
• Carry out any other tasks as required and deemed within your competence by your manager.
  
  

This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.

Skills Needed

Servicing, Relationship

About The Company

Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.

Company Culture

Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.

Desired Criteria

• A-levels
• Experience working in a switchboard environment.
• Experience with flight, accommodation and travel bookings.
• Full valid UK driving licence
  
  

Required Criteria

• 5 GCSE's including English & Maths A-C.
• Minimum 1 years' experience in a similar role.
• Experience with managing inbound calls.
• Excellent spoken and written communication skills.
• A flexible approach to work.
• Warm, friendly, outgoing personality.
• Proficient in the use of MS Office.
• Excellent administration skills
• Trustworthy
• High attention to detail
• Strong multi-tasking and organisational skills
• Very well organised person
• Self-motivated
• Good interpersonal skills
• Ambitious and keen to succeed and progress
• Team player
• Positive outlook
  
  

Closing DateMonday 23rd June, 2025

Contract Typefulltime

SalaryBased on Experience

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wholesale Building Materials

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