Receptionist Emergency Department

NHS Highland; Inverness; On-site; GBP 10,000 - 40,000; Part time

Job summary

NHS Highland recherche des réceptionnistes expérimentés pour le service des urgences à l'hôpital Raigmore, Inverness. Les candidats doivent avoir une expérience en réception et faire preuve de bonnes compétences organisationnelles et de communication. Deux postes sont disponibles, impliquant un horaire variable sur une période de 6 semaines.

Qualifications

• Expérience en réception/cléricale demandée.
• Travail avec le public et compétences en communication essentielles.
• Expérience NHS souhaitable, mais pas essentielle.

Responsibilities

• Gestion de l'accueil et des demandes des patients et des familles.
• Mise à jour du système d'information du département.
• Réalisation de diverses tâches administratives.

Skills

Organisational skills

Communication skills

Customer service skills

Job description

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Receptionist Emergency Department, Inverness

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EU work permit required:

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Job Reference:

b11d178cb4ab

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Applications are invited for experienced reception staff to work within the Emergency Department, Raigmore Hospital, Inverness. The post holder will work between the reception desk and the clinical ward as required.

It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment. Good organisational, keyboard and communication skills are essential. Previous NHS experience is advantageous but not essential. The post will require the successful candidates to undertake a range of administrative duties including the use of specialist systems, dealing with patients and relatives enquiries, and updating of the department’s information system.

There are 2 posts available, and they are worked on a 6-week rolling rota. The hours worked are between 8am to 5pm and 2pm to 9pm and 6-12pm.

The days of work vary across 7 days per week. Post 1 is 23.5 hours per week and post 2 is 21.5 hours per week.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.