Receptionist/ Dealership Host

Volvo Car UK; Huddersfield; On-site; GBP 27,000; Full time

Job summary

Volvo Car UK is seeking a Receptionist/Dealership Host for Ray Chapman Motors in Huddersfield. The role involves greeting visitors, managing calls, and supporting administrative tasks in a state-of-the-art facility. Ideal candidates will have a strong customer service background and excellent communication skills.

Benefits

Generous annual leave plus bank holidays

Company pension

Cycle to work scheme

Full manufacturers training provided

Bonus schemes

Qualifications

• Previous Front of House, reception or hospitality experience is essential.

Responsibilities

• Greet all visitors and ascertain their requirements.
• Answer all incoming phone calls and direct them to the relevant department.
• Assist with administrative tasks for both Sales and Aftersales.

Skills

Customer service

Interpersonal skills

Organisational skills

Problem solving

Communication

Tools

Microsoft

Job description

This range is provided by Volvo Car UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

One of Volvo’s well-known retailers based in Huddersfield, Ray Chapman Motors have an exciting opportunity for a Receptionist/ Dealership Host to join their team. The safe and friendly environment boasts state-of-the-art facility, equipment, and workshop technology.

Salary: £26,984 per annum

Working hours: Monday- Friday 8am - 5pm one week then 8.30am - 5.30pm the week after (they alternate).

You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone.

You can find out more about Our story here | Volvo Cars - United Kingdom

https://www.raychapmanmotors.co.uk/why-choose-us/

About this opportunity…

The Receptionist/ Dealership Host will greet all visitors, ascertain their requirements and enhance the reputation of the dealership by ensuring that effective contact is maintained throughout their visit. Previous Front of House, reception or hospitality experience is essential.

• Answer all incoming phones calls and directing them to the relevant department
• Meet and greet’ all visitors to the dealership, identify their requirements and pass on to relevant member of staff
• Be permanently based at the host station but always walk to the front of the desk to ‘Meet and Greet’.
• Assist with administrative tasks for both Sales and Aftersales – eg Pinnacle data cleanse, Recall diary, Job Cards, Feefo etc
• To provide a Secretarial service as required, typing, spreadsheets, photocopying, etc

What we’re looking for …

• Motivated, with a proactive approach to customer service.
• Excellent interpersonal and organisational skills and be well presented.
• Calm and able to demonstrate a well organised approach to problem solving.
• PC, Microsoft, and web literate.
• Excellent in your communication and Customer service skills

What you'll receive...

• Generous annual leave plus bank holidays
• Company pension
• Cycle to work scheme
• Full manufacturers training provided and regular development courses (including Electric Vehicle and High Voltage Technician training)
• Bonus schemes: Individual time saved, customer satisfaction and team bonus schemes.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Motor Vehicle Manufacturing and Retail Motor Vehicles

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