Receptionist / Customer Service Advisor

Planet Ice; Coventry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local entertainment venue in Coventry is seeking a Box Office Assistant / Receptionist. The part-time role offers up to £12.21 per hour with around 10-15 hours of work per week. Candidates should possess strong customer service skills and computer experience, particularly with Microsoft applications. The position involves greeting customers, cash handling, and making bookings for events. Additional hours may be available during school holidays. Apply with CV and covering letter to the Business Development Manager.

Qualifications

• Strong customer service skills.
• Experience with computers essential.
• Confident and friendly individual.

Responsibilities

• Greeting customers.
• Cash handling.
• Answering the telephone.
• Responding to emails.
• Liaising with co-workers.
• Making bookings for upcoming courses/events.

Skills

Good telephone manner

Punctuality

Computer experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

Planet Ice Coventry has an exciting opportunity for a Box Office Assistant / Receptionist / Customer Service Adviser. Job Type: Part Time

Planet Ice Coventry is looking for a friendly, hardworking individual who can work well under pressure alone and as part of a team, with strong customer service skills.

Responsibilities

• Greeting Customers
• Cash Handling
• Answering The Telephone
• Responding To Emails
• Liaising With Co-Workers
• Make Bookings For Upcoming Courses/Events
• Previous receptionist/administration work would be a bonus, however full training will be given.

Skills and qualifications

• Good telephone manner, be punctual and be able to think on their feet.
• Experience with computers essential (particularly Microsoft Excel, Word & Outlook).
• Part time role suitable for a confident and friendly individual.

Hours of Work

This is a part time role where the successful applicant can expect to work around 10-15 hours per week, with the opportunity for additional hours during school holidays and when covering annual leave.

Compensation and Location

Pay: Up to £12.21 per hour

Work Location: In person

Additional Job Type: Part-time

How To Apply

If you wish to apply please send your CV with a covering letter stating why you would like this opportunity to Jody Mumford, Business Development Manager