Receptionist | Creative Agency

Impact Recruitment Group Ltd.; City Of London; On-site; GBP 26,000 - 35,000; Full time

Job summary

Impact Recruitment Group Ltd. in Central London is seeking a warm, proactive Receptionist to join a busy creative agency. The role covers front-of-house, hospitality and office support, with a focus on delivering a polished visitor experience in a central London office.

You will welcome clients, manage meeting spaces, coordinate deliveries and assist with events while maintaining an organised and welcoming environment for colleagues and guests.

Qualifications

• Previous reception/front-of-house or hospitality experience.
• Naturally organised, approachable and detail‑oriented.
• Ability to work independently while being a team player.

Responsibilities

• Greet clients and be a friendly, professional face of the business.
• Keep reception, meeting rooms and shared spaces presentable and stocked.
• Manage meeting rooms, bookings, catering and the Front of House inbox.
• Prepare teas, coffees and hospitality for meetings and events.
• Support agency events, pitches and socials.
• Coordinate deliveries, post, couriers and access cards.
• Spot and address small issues to keep the space at its best.
• Collaborate with colleagues to keep the office running smoothly.

Skills

Reception

Front-of-House

Hospitality

Job description

Receptionist | Creative Agency

Central London | £30,000 | Monday-Friday, office-based

Hours: 8:30am-5:00pm

Are you someone who loves creating a brilliant first impression and takes genuine pride in making a workplace feel welcoming, organised and beautifully run?

We're looking for a warm, proactive and polished Receptionist to join a close-knit Front of House team within a busy, creative agency environment in Central London.

This is a varied role spanning front-of-house, hospitality and office support and helping ensure everything runs seamlessly behind the scenes.

What you'll be doing

• Welcoming clients, visitors and colleagues and being a friendly, professional face of the business
• Keeping reception, meeting rooms and shared spaces presentable, stocked and client-ready
• Managing meeting rooms, bookings, catering and the Front of House inbox
• Preparing teas, coffees, refreshments and hospitality for meetings and events
• Supporting agency events, pitches and socials
• Coordinating deliveries, post, couriers, access cards and general office requests
• Spotting the little things before anyone needs to ask - whether that's resetting a meeting room, replenishing supplies or simply making the space look its best
• Working closely with colleagues across the business to keep the office running smoothly

We'd love to meet someone who…

Has previous reception, front-of-house or hospitality experience, ideally within a busy or creative office environment.

You'll be naturally organised, approachable and confident communicating with people at all levels. Most importantly, you'll have a great eye for detail, strong initiative and a genuine service mindset.

We're looking for someone who is happy to get stuck in and able to manage your day independently while also being part of a great team.

This is a brilliant opportunity for someone who wants to become a trusted, visible part of a lively creative workplace and join a supportive team that genuinely cares about delivering an exceptional experience.

We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.