Receptionist/Clerical Officer, Woodlands Resource Centre

NHS National Services Scotland; Falkirk; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health services organization in Falkirk is seeking an experienced Receptionist/Clerical Assistant to provide high-quality support to the Falkirk Integrated Mental Health Service. The ideal candidate will have excellent communication and IT skills, and the ability to work efficiently in a dynamic environment. This role offers an opportunity to make a meaningful impact in the community and requires standard grade English qualifications.

Qualifications

• Excellent communicator with good interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in an office environment.

Responsibilities

• Provide efficient reception and clerical support to Falkirk Integrated Mental Health Service.
• Undertake professional and confidential clerical duties.
• Work in various locations as needed.

Skills

Excellent communication

Interpersonal skills

Keyboarding skills

Ability to prioritize tasks

Education

Standard grade English or equivalent

Tools

IT skills

Job description

Secondment/Fixed term opportunity until March 2026 to cover maternity leave.

*Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted.

We are looking for an experienced and enthusiastic Receptionist/Clerical Assistant to provide an efficient, effective and quality reception/clerical support service to Falkirk Integrated Mental Health Service. The post holder will be expected to undertake professional and confidential clerical duties within the unit.

It is essential that you are an excellent communicator with good interpersonal skills, and can work on your own, using initiative, as well as to work as part of a team. You should have good keyboarding skills and be able to prioritise tasks to enable you to work within agreed timescales. To meet the needs of the service, successful applicants may be required to work in a variety of locations when necessary.

The post holder will have standard grade English and good IT skills or equivalent work experience in an office environment.

Any enquires please contact Julie Gray, [e-mail], or 07890 896 905

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.