Receptionist / Clerical Assistant

Citizens Advice; Oakham; On-site; GBP 10,000 - 15,000; Part time

Job summary

Citizens Advice Rutland is looking for a part-time receptionist/clerical assistant to join their office in Oakham. The role involves providing reception services, managing enquiries, and completing administrative tasks. This fixed position for one year offers the opportunity to work within a dedicated team in a charitable environment.

Qualifications

• Enjoys working with people and part of a team.
• Ability to manage telephone and clerical tasks.

Responsibilities

• Provide a welcoming reception service for clients.
• Handle telephone enquiries and client details.
• Carry out delegated clerical tasks such as scanning and photocopying.

Skills

Organizational skills

Communication

Customer service

Job description

Citizens Advice Rutland have an excellent opportunity to join an incredible and worthwhile charity in the middle of Oakham. If you enjoy working with people and being part of a small team, this role might be for you.

We are seeking a receptionist/clerical assistant to work in our office in Oakham for 2.5 days per week. The days required are Wednesday 9am-1pm and Thursday and Friday, 9am to 5pm.

The position is currently fixed for 1 year.

Overview Of The Role

• To help provide a welcoming and effective reception service for in person and telephone enquiries for both clients and other callers.
• To answer the telephone/intercom entry system and take client details.
• Re-direct calls as appropriate to members of staff
• To make the appropriate entries using the electronic incoming calls system
• To carry out clerical tasks delegated by the line manager to include scanning of documents, photocopying and printing.
• To work as part of the overall team
  
  

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