Receptionist / Clerical Assistant

Moray Council; Keith; On-site; GBP 24,000 - 26,000; Part time

Job summary

Moray Council is seeking a part-time Receptionist at Keith Swimming Pool. The successful candidate will provide reception services for the Sports & Leisure Services Division, ensuring high standards of customer care and operational procedures. Ideal candidates should have relevant reception experience, strong organizational skills, and be able to effectively manage workloads in a busy setting.

Qualifications

• Experience working in a busy reception environment.
• Clerical/administration experience.
• Experience handling cash/cheques/card transactions.

Responsibilities

• Provide reception services and information.
• Handle bookings and inquiries.
• Receive fees and reconcile receipts.

Skills

Customer care skills

Interpersonal skills

Organisation skills

Time management

ICT skills

Education

4 SQA Standard Grades or equivalent at level 3 or above, including English

Tools

Microsoft Office

Job description

Location: Keith Swimming Pool Banff Road Keith Banffshire Moray

Salary: £24,995 - £25,409 per year pro rata

Contract Type: Permanent

Position Type: Part Time

Hours: 10 hours per week

Job Description

To provide a range of reception services including cashier and duties for the Sports & Leisure Services Division.

To represent Sport & Culture Service and the Moray Council in ensuring a high quality service is provided, whilst maintaining good operational procedures and relationships between the service and members of the public.

Responsibilities

Dealing initially with users entering the Centre and providing information.

Receiving bookings and dealing with enquiries.

Receiving fees for admission to the swimming pool and associated facilities.

Reconciling receipts, returns and securing monies taken at Reception.

Maintaining stock control records.

Ensure a high standard of customer care in respect of all users of services.

Ensuring that all financial and administration procedures of the Council are complied with.

The Individual

Experience of working in a busy reception environment using relevant technology e.g. photocopier, e-mail, intra / internet.

Clerical / administration / typing experience.

Experience of handling cash / cheques / card transactions.

4 SQA Standard Grades or equivalent at level 3 or above, including English

Ability to organise and manage own workload.

Ability to use initiative when required.

Self-confidence.

Strong customer care skills and focus.

Effective interpersonal skills.

Ability to work to deadlines.

Ability to identify priorities and plan work.

Good working knowledge of Microsoft Office / ICT skills.

Effective organisational skills / time management with the ability to respond to conflicting and competing demands.

Ability to communicate effectively in written and verbal forms.

Willingness to accept direction / delegation.

Ability to deal sensitively with customers.

Flexibility to meet the needs and demands of the service.

Closing date - 11th July 2025

Starting salary £24,995 (pro rata)
£13.26 per hour
10 hours per week

For further information contact - Ken Brown [phone]