Receptionist (CAT 2A Ophthalmology - Prince Charles Eye Unit, Windsor)

The Royal Berkshire; Windsor; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Receptionist for their Ophthalmology team. This role offers the opportunity to work in a dynamic environment, welcoming patients and ensuring they have a positive experience. The ideal candidate will thrive in a fast-paced setting, demonstrating excellent customer service skills while managing multiple tasks. Join a team that values compassion, aspiration, resourcefulness, and excellence, and contribute to making a difference in patients' lives. If you are passionate about healthcare and eager to support a vital service, this opportunity is for you.

Benefits

Fringe payment of 5% of gross basic salary

Qualifications

• Strong customer service skills are essential for this role.
• Ability to multi-task under challenging conditions is required.

Responsibilities

• Welcoming patients and preparing patient files for clinic appointments.
• Being the first point of call for patients attending Eye Casualty/Eye Clinic.

Skills

Customer Service Skills

Multi-tasking

Job description

Band 2 Receptionist (CAT 2A Ophthalmology - Prince Charles Eye Unit, Windsor)

PLEASE NOTE: This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.

The Prince Charles Eye Unit (part of the Royal Berkshire Hospital), Clinical Admin Team for Ophthalmology is seeking a passionate, enthusiastic, reliable and hardworking individual to join our Reception team.

Duties include welcoming patients in to the department, preparing patient files for clinic appointments, being the first point of call for patients attending Eye Casualty/Eye Clinic and Ward, arranging follow-up appointments for patients before they leave the department.

Cross-Site working may be required.

The ideal candidate will have strong customer service skills and be willing to multi-task under challenging conditions.

The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.

Ophthalmology is a 7 day a week service, with clinics being held every day. The successful candidate will be required to work a shift pattern over 7 days, to ensure that appropriate cover is provided at all times.

The Trust attained Good in its latest CQC Inspection Report and has the vision to be the Best Place to Work, Train and Learn.

Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

For further details / informal visits contact: Name: Kasia Bajcinca Job title: Deputy Patient Pathway Manager Email address: [e-mail] Telephone number: 01183226642