Receptionist - Care Home

NHS; Wokingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Barchester Healthcare is looking for a Receptionist to create a welcoming environment at their care home in Wokingham. This varied role includes greeting visitors, managing calls, and assisting with administrative duties. The position offers a competitive hourly wage and exceptional benefits, making it a rewarding opportunity for caring individuals.

Benefits

Free learning and development

Profit share scheme enrolment

Holiday, retail and leisure discounts

Refer a Friend bonus scheme access

Qualifications

• No formal qualifications required, but essential skills include a good telephone manner and strong communication.
• Interest in residents and ability to create a welcoming environment.

Responsibilities

• Answer phone calls, greet visitors, manage reception area, and show prospective residents around.
• Carry out administrative tasks like typing, photocopying, and filing.

Skills

Good telephone manner

Strong communication skills

Professionalism

Caring attitude

Organisational skills

Job description

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role of Receptionist is very varied, involving answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also be required to carry out some administrative tasks such as typing, photocopying, and filing.

Main duties of the job

The Receptionist role at Barchester Healthcare's care home in Wokingham is a permanent position that offers a competitive salary of up to £13.50 per hour. As the first point of contact for almost everyone who comes to the home, you'll play a vital role in creating a positive and friendly environment. You'll need to be professional, caring, courteous, and well-organized, with a good telephone manner and strong communication skills. No formal qualifications are required, but you should have a genuine interest in the residents and go the extra mile to make every visitor feel at home.

About us

Barchester Healthcare is a leading provider of high-quality care and support services in the UK. With a network of care homes and other healthcare facilities, the organization is committed to delivering exceptional care and support to its residents and patients. Barchester Healthcare offers a rewarding work environment, opportunities for professional development, and a comprehensive benefits package.

Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.