Receptionist - Care Home

NHS; Swindon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Receptionist to create a welcoming environment for residents and visitors. This role involves answering phone calls, greeting guests, and managing various administrative tasks. The ideal candidate will possess excellent communication and organizational skills, ensuring every visitor feels at home. With a commitment to personalized care, this organization offers a rewarding career path with opportunities for personal and professional development. Join a team that values compassion and professionalism in a supportive atmosphere.

Benefits

Free learning and development

Profit share scheme

Holiday, retail and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Strong communication skills and a good telephone manner are essential.
• Professional, caring, and courteous demeanor is required.

Responsibilities

• Provide a warm welcome to residents and visitors at the care home.
• Handle phone calls, greet visitors, and manage the reception area.

Skills

Communication Skills

Organizational Skills

Telephone Manner

Education

No formal qualifications required

Job description

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role of Receptionist is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also be required to carry out some administrative tasks, such as typing, photocopying, and filing.

Main duties of the job

The Receptionist role at Barchester Healthcare involves providing a friendly and professional welcome to all visitors, handling phone calls, and assisting with various administrative tasks. The successful candidate will need to have excellent communication skills, be well-organized, and show a genuine interest in the residents and their families.

About us

Barchester Healthcare is a leading provider of high-quality care homes in the UK. With a focus on delivering personalized care and creating a comfortable, homely environment, the company is committed to supporting its residents and their families. Barchester Healthcare offers a rewarding career path, with opportunities for personal and professional development.

Job responsibilities

ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

1. Free learning and development
2. Automatic enrolment into our profit share scheme
3. A range of holiday, retail and leisure discounts
4. Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but the successful candidate should have a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.