Receptionist - Care Home

Barchester Healthcare; Scotland; On-site; GBP 18,000 - 22,000; Full time

Job summary

A well-known care provider in Scotland is seeking a Receptionist to create a welcoming environment for residents and visitors. In this varied role, you will handle phone calls, greet guests, manage the reception area, and assist with administrative tasks. Strong communication skills and a friendly demeanor are essential as you'll play a key part in making everyone feel at home. Competitive benefits include free development opportunities and discounts.

Benefits

Free learning and development

Profit share scheme

Holiday and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Professional, caring, and courteous demeanor is essential.
• Interest in residents and a friendly approach is required.

Responsibilities

• Answer phone calls
• Greet visitors
• Manage the reception area
• Show prospective residents and their families around
• Carry out administrative tasks like typing, photocopying, and filing

Skills

Strong communication skills

Good telephone manner

Well organised

Job description

Overview

ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

Responsibilities

• Answer phone calls
• Greet visitors
• Manage the reception area
• Show prospective residents and their families around
• Carry out administrative tasks, like typing, photocopying and filing

Qualifications

ABOUT YOU: You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

Benefits

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.