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Receptionist - Care Home

NHS

Ross-on-Wye

On-site

GBP 10,000 - 40,000

Full time

Yesterday
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Job summary

A leading healthcare provider in the UK is seeking a Receptionist for its Ross-on-Wye location. This role is crucial in creating a welcoming atmosphere for residents and visitors, involving responsibilities such as managing the reception area and answering calls. Ideal candidates will possess strong communication skills and a caring demeanor, without the need for formal qualifications. A competitive salary and a comprehensive rewards package are also offered.

Benefits

Free learning and development
Profit share scheme
Holiday and leisure discounts
Refer a Friend bonus scheme

Qualifications

  • No formal qualifications are required.
  • Professional, caring, courteous, and well-organized demeanor is essential.
  • Ability to manage administrative tasks like typing and photocopying desired.

Responsibilities

  • Provide a welcoming environment for residents and visitors.
  • Answer phone calls and greet visitors.
  • Manage the reception area and perform some administrative duties.

Skills

Good telephone manner
Strong communication skills

Job description

Job summary

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.

Main duties of the job

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care. The company is committed to providing a warm, welcoming, and nurturing environment for its residents, and the Receptionist role is crucial in achieving this.

Details Date posted

22 July 2025

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1348463419

Job locations

Barchester Healthcare

Ross-on-Wye

HR9 7BQ


Job description Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification Qualifications Essential
  • No formal qualifications are required, but a good telephone manner and strong communication skills are essential.
Person Specification Qualifications Essential
  • No formal qualifications are required, but a good telephone manner and strong communication skills are essential.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Ross-on-Wye

HR9 7BQ


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Ross-on-Wye

HR9 7BQ


Employer's website

https://www.barchester.com/ (Opens in a new tab)

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