Receptionist - Care Home

Integrated Care System; Ross-on-Wye; On-site; GBP 20,000 - 25,000; Full time

Job summary

An Integrated Care System care home in Ross-on-Wye seeks a Receptionist to provide a warm welcome to residents and visitors. Responsibilities include managing the reception area, answering calls, and assisting in administrative tasks, while creating a friendly environment. Essential skills include good communication and organizational abilities with a caring attitude. A supportive benefits package is offered alongside a competitive salary.

Benefits

Free learning and development

Profit share scheme

Holiday, retail, and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Professional, caring, and courteous demeanor required.
• Strong communication skills are essential.
• No formal qualifications needed.

Responsibilities

• Answering phone calls and greeting visitors.
• Managing the reception area.
• Showing prospective residents around.

Skills

Communication skills

Telephone manner

Organizational skills

Caring attitude

Job description

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.

Main duties of the job

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care. The company is committed to providing a warm, welcoming, and nurturing environment for its residents, and the Receptionist role is crucial in achieving this.

Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but a good telephone manner and strong communication skills are essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.