Receptionist - Care Home

NHS; Ashington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care provider in the UK is seeking a Receptionist to create a welcoming environment for residents and visitors. This role involves handling phone calls, managing inquiries, and performing administrative tasks. Ideal candidates will be caring and organized, with strong communication skills and a professional demeanor. No formal qualifications are necessary, making this an excellent opportunity for those looking to enter the health and social care sector.

Benefits

Free learning and development

Profit share scheme

Holiday, retail, and leisure discounts

Refer a Friend bonus scheme

Qualifications

• No formal qualifications required, but strong communication skills are essential.
• Good telephone manner necessary.
• Professional, courteous, and organized personality valued.

Responsibilities

• Answer phone calls and greet visitors at reception.
• Manage the reception area and guide prospective residents.
• Carry out administrative tasks like typing, photocopying, and filing.

Skills

Telephone manner

Strong communication skills

Professionalism

Organisation

Caring

Job description

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vitally important part to play in creating a positive and friendly environment by answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also need to carry out some administrative tasks, like typing, photocopying, and filing.

Main duties of the job

The role of Receptionist with Barchester Healthcare is very varied. You'll need to be professional, caring, courteous, and well-organized to join us. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering a range of high-quality services to residents. They are committed to providing a warm and welcoming environment for both residents and visitors, and the Receptionist role is crucial in achieving this.

Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.