Receptionist & Business Centre Support

TN United Kingdom; Croydon; On-site; GBP 16,000; Part time

Job summary

Ein innovatives Unternehmen sucht einen erfahrenen Empfangsmitarbeiter, der bereit ist, zusätzliche Aufgaben im Bereich Business Centre Support zu übernehmen. In dieser spannenden Teilzeitrolle sind Sie für die Verwaltung von Zugangsanfragen, die Pflege von Beziehungen zu Mietern und die Organisation von Veranstaltungen verantwortlich. Wenn Sie eine Leidenschaft für Kundenservice haben und gerne in einem dynamischen Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie. Genießen Sie die Vorteile eines gut gelegenen Büros in der Nähe von Annehmlichkeiten und einem unterstützenden Team.

Benefits

Betriebliche Altersvorsorge

Mitarbeiterempfehlungsprogramm

Wellness-Programm

Unternehmensveranstaltungen

Qualifications

• Erfahrung in einer Premium-Front-Office-Rolle mit kundenorientiertem Ansatz.
• Hervorragende Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich.

Responsibilities

• Bereitstellung eines Empfangsdienstes und Verwaltung von Zugangsanfragen.
• Aufbau starker Beziehungen zu Mietern und Auftragnehmern zur Problemlösung.

Skills

Kundenservice

Zeitmanagement

Kommunikationsfähigkeiten

Microsoft Office

Apple Mac

Job description

Social network you want to login/join with:

Client:

LAH Property Marketing

Location:

Croydon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

522e071a54cd

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Description

Receptionist and Business Centre Support

Part time - £15 per hour

East Croydon

We have an exciting opportunity for an experienced and efficient receptionist who is ready to move into a role with additional business centre support responsibilities. The office is ideally located, with coffee shops, Box Park, and East Croydon station just a short walk away.

You will relish a challenge and be highly organised, managing access procedures, contractors, and couriers, whilst supporting the business centre manager to build a vibrant community in the serviced offices. You should be well presented with proven experience and confident to take ownership of this busy and varied role.

Salary - £25,740 (33 hours pw) £15ph

Hours - This is a part-time role, working on the following days:

• Monday – 8.30am – 5.30pm
• Tuesday, Wednesday, and Thursday – 9.30am – 5.30pm

Key Responsibilities

• Provide a front of house reception service, with additional responsibilities, including managing access procedures, contractors, couriers, and building operations.
• Build strong relationships with tenants, agents, and contractors to maintain an immaculate space and resolve issues swiftly.
• Enhance tenant experience through local knowledge, communication, and additional services like discounts and amenities.
• Organise promotional events to support local businesses and community engagement.
• Assist in marketing strategies, tenant onboarding, and community activities.
• Provide operational and administrative support, including mail handling, booking meeting rooms, and financial operations assistance.
• Arrange contractor quotes, monitor expiry dates of certificates, and keep updated spreadsheets.
• Maintain the aesthetic standards and ensure health and safety compliance.
• Support in attracting new tenants, managing inquiries, viewings, and networking events.
• Prepare a local amenities file, become an expert on local knowledge.
• Create and communicate via an e-newsletter with tenants.
• Research and introduce social engagement services as appropriate.
• Organise or assist in promotional events supporting local businesses.

Skills, Knowledge, and Expertise

• Proven experience in a premium front-of-house role with a customer-focused approach.
• Immaculate presentation and engaging personality.
• Exceptional customer service and interpersonal skills.
• Strong time-management, administration skills, and attention to detail.
• Excellent communication skills, both written and oral, proficient in PC/Microsoft packages and Apple Mac.
• Flexible, proactive, team-oriented, with a can-do attitude.
• Knowledge in building/facilities management is advantageous.
• Additional benefits include company pension, referral programme, wellness scheme, and company events.

LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing teams, and lifestyle managers for commercial property schemes nationwide. We believe in the power of extraordinary people to create the right impression, because every tenant and visitor matters.