Receptionist- BMW & MINI Salisbury

Marshall Motor Group; Cambridge; On-site; GBP 19,000 - 24,000; Full time

Job summary

A leading automotive retail group is seeking a Receptionist for their BMW & MINI Salisbury location. As the first point of contact, you will welcome customers, manage calls, and assist with administrative duties. This full-time role emphasizes customer service experience and offers competitive pay aligned with the national living wage.

Benefits

25 days annual leave plus bank holidays

Life assurance and pension scheme

Discounted car purchase scheme

Servicing and bodyshop services

Discounted shopping portal

Qualifications

• Previous customer service experience preferred, not essential.
• Confident in dealing with customers in person and over the phone.
• Good IT skills and capable of supporting administrative duties.

Responsibilities

• Greeting store visitors and addressing queries.
• Handling phone calls and transferring to the correct department.
• Assisting with administrative tasks as needed.

Skills

Customer Service

IT Skills

Organizational Skills

Job description

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Client:

Marshall Motor Group

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

79b8581524ff

Job Views:

5

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

Job titleReceptionist- BMW & MINI Salisbury Job referenceREQ12325 Date posted22/05/2025 Application closing dateBlank LocationBMW & MINI Salisbury SalaryNational Minimum Wage Contractual hours45 BasisFull time Job category/typeFront of House AttachmentsBlank Job description

Role: Receptionist
Location: BMW & MINI Salisbury
Hours: Full-time Monday to Friday
Salary: National living wage
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

Who we are

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24).

We operate 130+ car, van, truck and bike franchise stores across the UK

Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.

We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

The role

As the Receptionist/Showroom host, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the store. You will be based on reception, and will be taking inbound calls, transferring calls, speaking to customers, and supporting the store with any administration duties as required.

Who you are

• You will have previous customer service experience, ideally within a professional, customer facing environment although this is not essential

• You will be confident talking to customers in a professional manner both on the telephone and face to face, ensuring they have a great experience in our store

• You will have good IT skills and be happy to support with administration duties

• You will be a self-starter, organised and someone who takes pride in what they do

What you’ll do

• Greet all store visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member

• Take phone calls and respond to queries as appropriate, transferring to the correct individual or team

• Provide refreshments for store visitors and ensure the seating and refreshment area is tidy and fully stocked

• Deal with incoming and outgoing mail and deliveries

• Assist with administrative tasks as required

If you would like to know more about this opportunity, or a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.