Receptionist | Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 20,000 - 23,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is seeking a Receptionist to support the CAMHS reception. You will greet Young People, families and staff, handle calls, and maintain confidentiality with empathy and professionalism.

The role includes admin duties, photocopying, scanning and preparing documents for MDT meetings, and some cash handling. It is a shared post with Monday and Tuesday 9am-5pm shifts.

Qualifications

• Provide professional reception and admin duties.
• Handle reception for CAMHS with empathy and confidentiality.
• Plan own time, prepare correspondence, photocopy and scan documents.
• Shared role; cover Mon-Tue 9am-5pm; flexible for holidays/sickness.

Responsibilities

• Cover Blackpool CAMHS reception; greetYoung People, families and staff; respond to enquiries with confidentiality.
• Relate with visitors, staff and external agencies in a professional manner.
• Prepare documents for CAMHS MDT meetings; manage mail and petty cash reconciliation.

Skills

Reception duties

Customer service

Confidentiality

Phone handling

Time management

Tools

Photocopier

Scanner

Job description

Receptionist | Blackpool Teaching Hospitals NHS Foundation Trust

Company:

Company: Blackpool Teaching Hospitals NHS Foundation Trust

The post holder will assist in providing comprehensive and professional reception and administrative duties to the Child and Adolescent Mental Health Service.

The post holder will be expected to cover reception areas, dealing with Young People Families CAMHS staff and staff from various other agencies reporting to the reception area or contacting the service via phone, always displaying empathy diplomacy and confidentiality.

The post holder will work mainly without direct supervision, they will be expected to plan and manage their own time effectively, preparing correspondence scanning photocopying and assisting with ad hoc general administrative duties through to completion.

This is a shared role with another staff member who covers the latter part of the week. the post holder will cover Monday and Tuesday 9am to 5pm. There will be an expectation for the post holder to offer some additional flexibility, to help cover the reception area during holidays and periods of sickness, within reason.

Manage Blackpool Child and Adolescent Mental Health Service reception area, be the welcoming face of CAMHS and the first point of contact for all visitors - attending to the needs of our Young People Families Staff and visitors efficiently respectfully and appropriately, always adhering to reception procedures and processes. Receiving and accurately relaying messages from various sources promptly, verbally and via email. Photocopying and scanning materials as required by the CAMHS Team. Responsibility shared with other team members for maintaining and ordering stationary. Weekly preparation of documents for CAMHS Multi-Disciplinary Team Meeting as required. Assisting when required in maintaining Petty Cash levels keeping a record of receipts and invoices and with the reconciliation of cash. Receiving sorting and dealing with daily in-coming and outgoing mail

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents –it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

welcoming face of CAMHS and the first point of contact for all visitors - attending to the needs of our Young People Families Staff and visitors efficiently respectfully and appropriately, always adhering to reception procedures and processes.

Receiving and accurately relaying messages from various sources promptly, verbally and via email. Photocopying and scanning materials as required by the CAMHS Team.

Responsibility shared with other team members for maintaining and ordering stationary. Weekly preparation of documents for CAMHS Multi-Disciplinary Team Meeting as required.

Assisting when required in maintaining Petty Cash levels keeping a record of receipts and invoices and with the reconciliation of cash. Receiving sorting and dealing with daily in-coming and outgoing mail

This advert closes on Tuesday 24 Nov 2026

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust