Receptionist - Bank (Ipswich - Bucklesham Grange Care Home)

Hallmark Care Homes; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care home provider in Ipswich is seeking a Receptionist to welcome visitors and support administrative tasks. The ideal candidate is friendly, organised, and has experience in reception services. This role offers a competitive salary, numerous benefits, and career growth opportunities within a supportive environment.

Benefits

Referral and Reward Scheme

Life Assurance

Robust Pension Scheme

Discounts on various services

Qualifications

• Friendly and professional demeanor required.
• Experience in a reception role preferred.
• Ability to work in a team and ensure a welcoming atmosphere.

Responsibilities

• Greet all visitors warmly as the first point of contact.
• Assist with administrative tasks for the business and customer relationship.
• Coordinate training and manage mail for residents.

Skills

Organisational skills

Communication skills

Customer service experience

Job description

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Client:

Hallmark Care Homes

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f7827da5fc56

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job details

Join Our Team as a Receptionist at Angmering Grange Care Homes!

At Hallmark Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. As a family-run provider with 22 care homes across the UK, we believe in nurturing relationships and creating a warm and welcoming environment for our residents. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.

About the Role:

Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist at Angmering Grange. In this role, you'll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.

Key Responsibilities:

• Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
• Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
• Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
• Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.

Who You Are:

• Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
• Ethical: You do things the right way, living by our Charter and values.
• Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.

What to Expect:

• Values-Driven Company: Work with a company that values people as its greatest asset.
• Career Growth: Benefit from industry-leading training and development opportunities, with excellent career progression.
• Outstanding Benefits: Enjoy a range of benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Access our rewards and discount scheme – Hallmark Rewards.
• Work-Life Balance: Experience a healthy work-life balance with structured shift patterns.

Rewards Package:

As well as a competitive salary, Hallmark Care Homes offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Referral and Reward Scheme: Earn up to £250 per referral through our Care Friends app.
• Life Assurance: Peace of mind with our comprehensive life assurance package.
• Pension: Secure your future with our robust pension scheme.
• Development Opportunities: Grow with us as an organisation, with numerous development and progression opportunities.
• Discounts: Enjoy discounts on high street and online stores, hotels, travel, and more through our health scheme cashback.

To apply for this opportunity, please send your CV to us today