Receptionist - Bank - Care Home

Job Summary

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also be asked to carry out some administrative tasks, like typing, photocopying, and filing.

Main Duties of the Job

The key responsibilities of this role include providing a professional, caring, and courteous welcome to all visitors, taking a genuine interest in residents, and ensuring a positive and friendly environment. You'll need strong communication skills, a good telephone manner, and the ability to stay organized while handling a variety of tasks.

About Us

Barchester Healthcare is one of the UK's leading healthcare providers, operating a nationwide network of care homes and supporting the growth and development of all its employees.

Date Posted: 29 March 2025

Pay Scheme: Other

Salary: £11.94 an hour

Contract: Bank

Working Pattern: Flexible working

Reference Number: 1269715071

Job Location: Barchester Healthcare, Rochester, ME1 2BQ

Job Responsibilities

ABOUT THE ROLE As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications Essential

• No formal qualifications are required, but you should have a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name: Barchester Healthcare

Address: Barchester Healthcare, Rochester, ME1 2BQ

Employer's Website: https://www.barchester.com/