Receptionist - Bank - Care Home

NHS; Bromley; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking care home as a Bank Receptionist, where your warm and friendly demeanor will create a welcoming environment for residents and visitors alike. In this varied role, you'll be the first point of contact, responsible for greeting guests, answering calls, and performing essential administrative tasks. With a focus on person-centered care, this position offers flexibility and opportunities for personal growth. If you are caring, courteous, and organized, this is the perfect chance to make a meaningful impact in a rewarding setting.

Benefits

Flexible working hours

Free learning and development opportunities

Qualifications

• Strong communication skills are essential for this role.
• A good telephone manner is necessary for interacting with visitors.

Responsibilities

• Greet visitors and manage the reception area.
• Answer phone calls and carry out administrative tasks.

Skills

Communication Skills

Telephone Manner

Organizational Skills

Education

No formal qualifications required

Job description

This is a Bank Receptionist role at a Barchester care home, where you will be the first point of contact for residents, visitors, and staff. You will be responsible for providing a warm and friendly welcome, answering phone calls, managing the reception area, and carrying out administrative tasks as needed.

Main duties of the job

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

About us

Barchester Healthcare is one of the UK's leading providers of care home services, with a focus on delivering high-quality, person-centered care. They operate over 200 care homes across the country, employing over 17,000 staff.

Job responsibilities

ABOUT THE ROLEAs a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.