Receptionist - Bank - Care Home

NHS; Bromley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a Bank Receptionist to be the welcoming face of their care home. In this pivotal role, you will ensure that every resident and visitor feels at home, providing a friendly environment and managing the reception area. Your responsibilities will include answering phone calls, greeting visitors, and assisting with administrative tasks. This position offers flexibility and the opportunity to work in a caring environment that values personal development and growth. If you have a passion for helping others and enjoy a varied role, this is the perfect opportunity for you.

Benefits

Flexible working

Free learning and development opportunities

Qualifications

• Strong communication skills and a good telephone manner are essential.
• No formal qualifications are required for this role.

Responsibilities

• Provide a warm welcome and manage the reception area effectively.
• Answer phone calls, greet visitors, and perform administrative tasks.

Skills

Communication Skills

Telephone Manner

Organizational Skills

Education

No formal qualifications required

Job description

Job summary

This is a Bank Receptionist role at a Barchester care home, where you will be the first point of contact for residents, visitors, and staff. You will be responsible for providing a warm and friendly welcome, answering phone calls, managing the reception area, and carrying out administrative tasks as needed.

Main duties of the job

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

About us

Barchester Healthcare is one of the UK's leading providers of care home services, with a focus on delivering high-quality, person-centered care. They operate over 200 care homes across the country, employing over 17,000 staff.

Date posted

05 April 2025

Pay scheme

Other

Salary

£15.24 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1275427143

Job locations

Barchester Healthcare, Bromley, BR2 7BX

Job responsibilities

ABOUT THE ROLE As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

• No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare, Bromley, BR2 7BX

Employer's website

Barchester Healthcare