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Receptionist (Bank)

Gold Care Homes

Uxbridge

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

Gold Care Homes is seeking a Receptionist who will serve as the first point of contact for clients and visitors. This role involves greeting visitors, performing clerical duties, and assisting with the daily operations of the care home. The ideal candidate will have strong customer service skills, a professional demeanor, and 2+ years of related experience.

Benefits

Employee Assistance Programme
Perkbox
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
Refer a Friend

Qualifications

  • 2+ years experience in a similar role.
  • Professional appearance and manner.
  • Excellent customer service and communication skills.

Responsibilities

  • Greet clients and visitors in a polite manner.
  • Answer and forward phone calls and general email inquiries.
  • Assist with daily operations like scheduling meetings.

Skills

Customer Service
Communication
Multitasking
Organizational Skills

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

About Us:

Gold Care Homes is a well-established, independent care home group for the elderly, operating nationally. Founded in 1999, we have grown to manage 45 care homes across the South of England. Our services include residential, nursing, frail elderly, and dementia care.

About the Receptionist Position:

As a Receptionist at Gold Care Homes, you’ll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our receptionist will be willing to work with visitors to address their needs.

Additionally, you’ll be responsible for performing clerical tasks that support the care home's daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business.

Receptionist Responsibilities:

  • Greet clients and visitors in a polite manner, offering your assistance
  • Notify employees of visitor arrivals
  • Answer, forward, and screen phone calls and general email inquiries
  • Assist with various daily operations, including making copies, sending faxes, taking notes, and scheduling meetings
  • Sort and distribute daily mail and package deliveries
  • Prepare meeting and training rooms as needed
  • Maintain a neat, clean, and safe reception area

Receptionist Requirements:

  • Associate or Bachelor's degree preferred but not required
  • [2+] years experience working in a similar role
  • Professional appearance and manner
  • Excellent customer service skills
  • Familiarity with a variety of computer software, including Microsoft Office
  • Excellent written and verbal communication skills
  • Superb multitasking and organizational skills
  • Ability to work effectively and efficiently with a team

Benefits:

  • Salary £12.21 per hour
  • Employee Assistance Programme
  • Perkbox
  • Employee of the Month
  • Long term service awards
  • Blue Light Card
  • Professional Development
  • Refer a Friend
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