Receptionist (Bank)

Maria Mallaband Care Group Ltd; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the care sector is seeking a dedicated Receptionist to join their team. This role involves maintaining a welcoming front-of-house presence, ensuring that residents and visitors are treated with courtesy and respect. The ideal candidate will possess strong communication skills and the ability to maintain confidentiality while performing essential administrative tasks. With a competitive salary package and a range of attractive benefits, this opportunity offers a supportive environment where you can thrive and make a meaningful impact in the lives of those you serve.

Benefits

Simply Health

Early Pay

Benefits platform

Discount on Tastecard

Free criminal record checks

Pension Scheme

Flexible working patterns

Cycle to work scheme

Service recognition

Wellbeing support

Qualifications

• Must maintain confidentiality about all issues discussed in the office.
• Friendly manner when working with or near Service Users and visitors.

Responsibilities

• Answering the telephone in a professional manner.
• Greeting relatives and visiting professionals.
• General administrative duties including photocopying and filing.

Skills

Customer Service

Confidentiality

Communication

Education

Right to work in the UK

Tools

Telephone

Office Software

Job description

The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives, and visitors. The reception area is ‘front of house’ for the Care Home, and the duties of the receptionist are to ensure that residents, guests, and all visitors to the Home are treated courteously and efficiently at all times.

The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home, and staff and must never discuss any of the issues outside of the Home.

We are only able to accept applicants who have the right to work in the UK and live within a commutable distance to the location of the job role.

Duties include:

• Photocopying documents
• Filing
• Scanning
• Answering the telephone in a professional manner
• Greeting relatives and visiting professionals
• Other general administrative duties

Our Benefits

In return, you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs, 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage