Receptionist (Bank)

Nuffield Health; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

Nuffield Health is looking for a Bank Receptionist for their Exeter Hospital. This role involves welcoming patients, managing appointments, and ensuring smooth department operations. The ideal candidate should possess strong communication skills and experience in healthcare settings, providing a warm and supportive presence for patients.

Benefits

Holiday in line with Working Time Directive

Access to Pension Scheme

Discounted gym membership at £25.00 a month

Qualifications

• Experience in healthcare administration or reception is ideal.
• Ability to explain sensitive information clearly and empathetically.

Responsibilities

• Help patients feel comfortable when visiting the department.
• Answer the phone, deal with enquiries, and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer service

Job description

Receptionist (Bank)

Exeter Hospital | Customer | Bank | Ad Hoc

Up to £12.33 per hour

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.