Receptionist (Bank)

Nuffield Health; Eastleigh; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in Eastleigh is seeking a part-time Receptionist to join their team. In this role, you will help create a welcoming environment for patients, manage enquiries, and coordinate appointments. Strong communication and customer service skills are essential. The position offers flexibility, working on an ad-hoc basis, with competitive pay up to £12.50 per hour. Join us to make a positive impact on patient experiences.

Benefits

Discounted gym membership at £15.00 a month

Access to pension scheme

Holiday in line with the working time directive

Qualifications

• Experience in healthcare administration or on reception is preferred.
• Ability to explain sensitive information clearly.
• Strong empathy and customer service skills.

Responsibilities

• Help people feel comfortable when they visit your department.
• Answer the phone, deal with enquiries, and book appointments.
• Welcome patients in person, directing them appropriately.
• Prepare clinical paperwork and ensure the department runs smoothly.

Skills

Communication skills

IT skills

Customer service

Job description

Receptionist

Nuffield Health Wessex Hospital | Customer | Bank Contract | Part time |

Up to £12.50 per hour, depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Wessex Hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department

• Use your empathy and customer service skills to build positive relationships

• Answer the phone, deal with enquiries and book appointments

• Welcome patients in person, directing them to the appropriate changing or waiting rooms

• Work closely with colleagues to ensure the department runs smoothly

• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.

Nuffield Health Wessex Hospital

Nuffield Health Wessex Hospital is a stunning 46 bedded private hospital in West Hampshire with specialisms in Orthopaedics, Ophthalmology, Urology, Women's Health and Spinal surgery. The hospital also benefits from having onsite Radiology, Pathology, Pharmacy, Physiotherapy and Hydrotherapy so we can give our patients a complete package of care. There are 16 consulting rooms with speciality outpatient rooms, 46 private patient bedrooms with en-suite facilities, 24 hr resident doctor on site (RMO) and four operating theatres and one endoscopy suite.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.