Receptionist - Bank

Integrated Care System; Cobham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known healthcare provider is seeking a dedicated Receptionist to offer professional customer service and administer support in Cobham, England. You will be the first point of contact for visitors and assist with various administrative tasks. The ideal candidate will possess strong communication skills, a friendly attitude, and proficiency with computers. Join us to make a positive impact in a supportive environment.

Qualifications

• Ability to handle client complaints.
• Experience in a customer service role preferred.

Responsibilities

• Provide professional customer service as the first point of contact.
• Maintain databases and assist the General Manager.
• Keep the reception area tidy and coordinate with Housekeeping.

Skills

Excellent verbal and written communication skills

Confidence with computers

Positive, friendly attitude

Problem-solving

Job description

This is a temporary role as a Receptionist at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. The role involves providing professional, high-quality customer service as the first point of contact within the home, along with various administrative duties.

Main duties of the job

As a Receptionist, your main responsibilities will include offering excellent customer service, answering calls, responding to inquiries, redirecting calls, maintaining databases, and assisting the General Manager with administrative tasks. You will also ensure the reception area remains tidy and coordinate with Housekeeping to uphold standards.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. We are dedicated to creating meaningful experiences for residents and staff, with over 100 homes across the UK. Our environment is supportive and inspiring, where employees are valued and empowered.

Job responsibilities

Package Description: We support our care teams and celebrate their hard work. Joining us means making a positive impact on residents' lives daily. We promote growth in a caring environment with opportunities for development. Our culture emphasizes respect, compassion, and excellence in care. We seek a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist.

ABOUT THE ROLE

Your focus will be to deliver professional, high-quality customer service as the first point of contact and provide administrative support.

Other responsibilities will include:

• Answering and redirecting calls, responding to inquiries, and recording messages.
• Completing reception administration, maintaining databases, and assisting the General Manager.
• Keeping the reception area tidy and liaising with Housekeeping to maintain standards.

About you

To succeed, you should embody our values of caring, support, honesty, respect, and accountability.

Our ideal candidate will:

• Have excellent verbal and written communication skills.
• Be confident with computers.
• Have a positive, friendly, and welcoming attitude.
• Have experience in problem-solving and handling client complaints.

Additional requirements

This role requires an ADBS Disclosure check (cost covered by Avery Healthcare) and proof of eligibility to work in the UK.

Please note that this advert may be withdrawn before the deadline depending on application volume and business needs.