Receptionist - Bank

Avery Healthcare; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

Avery Healthcare is seeking a warm and enthusiastic Receptionist to join their team. This role involves providing high-quality customer service and administrative support in a caring environment. Ideal candidates will have strong communication skills and a welcoming attitude, contributing to a supportive culture that values respect and compassion.

Qualifications

• Excellent verbal and written communication skills.
• Previous experience with problem-solving and handling client complaints.

Responsibilities

• Provide professional customer service as the first point of contact.
• Complete reception-related administration and maintain databases.
• Maintain tidiness of the reception area.

Skills

Communication

Problem Solving

Job description

Join us to apply for the Receptionist - Bank role at Avery Healthcare.

Package Description

At Avery Healthcare, we are dedicated to supporting the people who care for our residents. We recognize the hard work of our teams and are committed to celebrating and supporting you every step of the way. When you join us, you’ll make a positive impact on residents’ lives daily—your compassion and dedication truly matter. We offer a caring, supportive environment with opportunities for growth and development. As part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We are seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the right place for you, we’d love to hear from you!

About The Role

Your primary focus will be to provide professional, high-quality customer service as the first point of contact within the home and to offer a range of administrative services.

Other Responsibilities Will Include

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About You

To succeed in your application, you should embody our values of caring, supportiveness, honesty, respect, and accountability in all that you do.

Our Ideal Candidate Must

• Have excellent verbal and written communication skills.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous experience with problem-solving and handling client complaints.

About Avery

Avery is not just one of the UK’s largest providers of luxury elderly care homes; it’s a place where people love to work. We believe the later years should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and staff. With a vision of "creating meaningful lives together," we operate over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered every day. Join us and discover why Avery is the preferred choice for residents and team members alike.

Please Note This Role Will Require

• A DBS Disclosure check, with costs covered by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the deadline depending on application volume and business needs.